BDC Specialist
Job Location:
Woods Cross, UT - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Pay: $36000/year commission Location: Bountiful UT In person
About EV Auto
EV Auto is an electric vehicle dealership focused on making the EV buying process fast simple and transparent. Our Bountiful UT
store serves customers across the greater Salt Lake area and is part of a multi-location team that holds itself to a high standard on
every interaction.
About the Role
No call goes unanswered. No message slips through the cracks.
As a BDC Specialist at our Bountiful location you are the first point of contact for customers reaching out by phone or text. You will
help people navigate buying or selling an EV answer their questions keep deals on track and make sure no one waits longer than
they should.
This is not a passive role. You own the inbox you own the follow-up queue and you set the tone for what the EV Auto experience
feels like before anyone walks in the door. If you are organized dependable and genuinely enjoy helping people this role is for
you.
What You Will Do
Respond to customers via phone and text quickly and helpfully every time
Maintain zero missed calls and zero missed messages
Answer questions about vehicles services and the buying process (we will train you on the EV side)
Follow up consistently to keep customers engaged and deals moving forward
De-escalate issues and resolve concerns with patience and honesty
Keep our CRM organized and up to date
Identify what customers need and connect them with the right next step
Coordinate with the Bountiful sales and service teams for a consistent customer experience
Share what you hear from customers so we can improve
What We Are Looking For
Dependable and detail-oriented things do not fall through the cracks with you
Clear communicator: strong written and verbal skills with good listening habits
Steady and positive under pressure
Prior BDC or customer-facing experience is helpful drive and reliability matter most
Comfortable picking up new software and systems
Bilingual or multilingual is a strong bonus
Compensation and Benefits
$36000/year commission
In-person role based in Bountiful UT
Schedule includes rotating Saturdays
Paid training no priorEV knowledge required
Supportive team with a track record of promoting from within
EV Auto is an equal opportunity employer.
Required Experience:
IC
About Company
Pay: $36,000/year + commission Location: Bountiful, UT — In person About EV Auto EV Auto is an electric vehicle dealership focused on making the EV buying proce...
