Barista (Part-Time)

Situated in the epicenter of Midtown Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlantas Most Vibrant Neighborhood. With spectacular views beautiful rooms and an ideal location this property is a modern-age Southern charmer.

Who We Are: Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits 401(k) & company match

• Paid Sick Days Vacation and Holidays Paid Bereavement Paid Pet Bereavement

• Training & Development opportunities career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates other discounts perks and more

What Were Looking For:

We are seeking a service-driven and detail-oriented Barista/Retail Attendant to deliver an exceptional guest experience in our Market Eleven and retail environment. This role blends quality beverage preparation retail sales and attentive service while upholding Loews Hotels standards of hospitality accuracy and excellence.

Who You Are:

• Guest-Focused Professional: You take pride in creating welcoming memorable experiences through attentive and friendly service.
• Detail-Oriented Operator: You demonstrate accuracy in cash handling order entry and inventory awareness.
• Knowledgeable Ambassador: You maintain a strong understanding of menu offerings retail merchandise and daily operating procedures.
• Action-Oriented Team Player: You collaborate effectively with teammates and contribute positively to a fast-paced environment.
• Reliable and Adaptable: You are flexible dependable and able to adjust priorities to meet business and guest needs.

What Youll Do:

Guest Experience & Service Excellence

• Greet guests in a polite and professional manner in accordance with Loews Hotels standards.
• Accurately take and fulfill guest orders while anticipating needs and responding promptly to requests.
• Maintain current knowledge of all menu items including ingredients preparation methods presentation and timing.
• Provide excellent customer service while promoting suggesting and upselling food beverage and retail items.
• Ensure all food and beverage items meet quality presentation and brand standards prior to service.

Beverage Preparation & Food Support

• Prepare and assist with the presentation of beverages and food items as required.
• Assist with side work duties and preparation tasks to support daily service flow.

Retail & Merchandising Support

• Assist in the presentation merchandising and sale of retail items.
• Unpack stock rotate and maintain retail and perishable inventory according to established guidelines.
• Assume accountability for assigned retail products and ensure displays remain clean and organized.

Cash Handling & Point of Sale Operations

• Accurately record guest orders and process transactions using the POS system.
• Collect payment via cash credit card or room charge in accordance with cashiering procedures.
• Complete end-of-shift revenue reporting and cash deposits ensuring accuracy and compliance.
• Maintain responsibility for assigned bank and follow all cash handling policies.

Operational Standards & Team Collaboration

• Maintain cleanliness and sanitary conditions in all service retail and public areas.
• Notify leadership promptly of operational issues guest concerns or unusual matters.
• Promote teamwork and maintain positive working relationships with peers and management.
• Attend required meetings and training sessions; remain current on hotel information and updates.
• Follow all safety regulations emergency procedures and Loews Hotels policies and standards.
• Comply with uniform grooming and professional appearance guidelines.

OtherResponsibilities

• Demonstrate regular and reliable attendance.
• Work a flexible schedule including weekends and holidays.
• Ability to remain on feet for extended periods and perform repetitive physical tasks including walking bending squatting kneeling and twisting throughout the shift with or without reasonable accommodation.
• Must be able to safely lift carry and move items weighing up to 20 pounds in a fast-paced retail/barista environment with or without reasonable accommodation.
• Perform other duties as assigned.

Your Qualifications Include:

• Previous customer service and/or retail experience; barista experience preferred.
• Excellent guest service communication and interpersonal skills.
• Basic computer and point-of-sale proficiency.
• Strong attention to detail with the ability to multitask in a fast-paced environment.