Banquet Houseperson

Banquet HousemanWill ensure the operational abilities of the Banquets Department by preparing for maintaining and recovering from various activities and functions in the Banquet RESPONSIBILITIESResolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for at work in a timely fashion in accordance with the posted by established uniform a can do and a guests first attitude at all as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectationsAttends scheduled training sessions within the hotel as dictated by the Hilton brand and the hotel the setup and break down of all Banquet functions and meeting function sheets and sets up function room all items necessary for the function is down all equipment at the completion of a function and stores equipment as necessary. Reports any maintenance needs of equipment to supervisory be able to stand and demonstrate well paced mobility for periods of up to four be able to consistently bend squat stoop reach and have the ability to lift and carry heavy be able to read and understand English to comply with functions : Interpersonal skillsCommunicationOrganizationalCustomer service orientation