AV Engineer

Role - AV Engineer

Location - New York City NY

Job Type- Full Time Employment

Job description Below

• Design and deploy AV and collaboration systems for business units including Microsoft Teams Rooms (MTR) Zoom Rooms and PexIP/CVI interoperability gateways.
  • Support project rollouts for new conference rooms huddle spaces event areas and hybrid collaboration setups.
  • Configure and maintain HP/Poly conferencing systems (G7500 Studio X RealPresence Trio) and Barco ClickShare devices.
  • Integrate AV-over-IP NDI Dante VLANs QoS and other networking principles into enterprise AV ecosystems.
  • Provide Tier 2/3 technical support during project deployments ensuring business units receive timely issue resolution and technical guidance.
  • Partner with business units to understand requirements and deliver AV/collaboration solutions tailored to their needs.
  • Manage end-to-end project deployments including planning implementation testing and handover to operations teams.
  • Coordinate vendor resources and oversee installation commissioning and acceptance testing of AV systems.
  • Track and report project progress risks and dependencies to business and IT leadership.
  • Ensure that deployments align with enterprise architecture standards and deliver measurable business value.
  • Ensure that deployed solutions adhere to compliance data retention and security requirements.
  • Maintain project documentation including designs SOPs and audit-ready system inventories.
  • Collaborate with compliance and governance teams to ensure readiness for regulated environments.
  • Train and support business unit teams on new AV/collaboration technologies to ensure smooth adoption.
  • Use analytics platforms (Vyopta Vantage) to monitor system health and optimize room performance.
  • Deliver post-deployment feedback loops with business units to measure adoption satisfaction and improvement opportunities
  • Work cross-functionally with IT Operations Facilities and vendor partners to ensure aligned project delivery.
  • Act as the technical point of contact during high-profile project deployments and business-critical events.
  • Mentor operations and support staff on newly deployed technologies and best practices.
  • Explore opportunities to automate deployments and system monitoring with scripting (PowerShell Python REST APIs).
  • Stay updated on AV collaboration and hybrid meeting innovations recommending new solutions for business needs.
  • Contribute to enterprise strategy by identifying future trends in AV and digital collaboration.
  • 5 years of experience in AV engineering collaboration infrastructure or enterprise technology project delivery.
  • Proven ability to design and implement AV systems for business units including hybrid and executive spaces.
  • Strong project delivery skills with experience managing multiple concurrent AV deployments.
  • Proficiency with Microsoft Teams Zoom PexIP and multi-platform interoperability.
  • Familiarity with AV-over-IP NDI Dante VLANs QoS and networking fundamentals.
  • Hands-on expertise with AV control systems (Crestron Extron) and room scheduling solutions (EMS FreeSpace).
  • Experience working with service management tools (ServiceNow preferred) and ITIL processes.
  • Excellent troubleshooting documentation and stakeholder communication skills.
  • Industry certifications such as CTS CTS-D Microsoft Teams Rooms Specialist Zoom Certified Integrator or Crestron/Extron certifications.
  • Experience delivering AV/collaboration projects in highly regulated industries such as financial services government or healthcare.
  • Strong vendor management skills and experience coordinating with external partners on AV deployments.
  • Familiarity with digital signage event production technologies or enterprise broadcast solutions.
  • Background in automation scripting or DevOps for AV system deployment and monitoring.