AV & Campus Infrastructure Technician

About IMG Academy
IMG Academy is the worlds leading sports education brand providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal USA Today and the Best and Brightest Companies to Work For for its workplace culture innovation and commitment to developing people both on and off the field.

IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:

• Boarding school and camps delivered on a state-of-the-art campus in Bradenton Florida
• Online coaching through IMG Academy focused on personal development through the lens of sport and performance
• Online college recruiting through NCSA College Recruiting and SportsRecruits providing industry-leading recruiting education tools and access to a network of more than 40000 college coaches for student-athletes families club coaches and event operators
• Elevate by IMG Academy a performance and personal development solution that delivers mindset leadership and wellbeing programming to schools colleges and organizations through a combination of digital content and immersive experiences

Position Summary:
IMG Academys Campus Technology Department is seeking a skilled and detail-oriented AV & Campus Infrastructure Technician to support the physical technology layer across one of the worlds premier sports and education campuses. This is a hands-on field-based role focused on the installation maintenance and troubleshooting of audiovisual systems structured cabling security camera infrastructure digital signage and IP video distribution across a large multi-facility campus environment.

The ideal candidate is technically proficient takes pride in quality workmanship and thrives in a fast-paced environment where no two days are the same. This individual will work directly under the Manager of AV & Campus Infrastructure and alongside fellow technicians to execute projects respond to service requests andmaintainthe physical infrastructure that powers campus operations.

Position Responsibilities:

AV Systems

• Install configure andmaintainAV equipment across classrooms conference rooms athletic venues and event spaces including displays projectors audio systems control systems and video distribution hardware.

• Perform routine AV system checks preventive maintenance and troubleshooting across campus facilities.

• Support AV setups and breakdowns for campus events athletic competitions and special programs.

• Respond to AV service requests and resolve issuesin a timely manner escalating complex problems to the Manager whenappropriate.

• Assist with AV lifecycle projects including new installations system upgrades and end-of-life equipment replacement.

Physical Infrastructure & Cabling

• Install andterminatestructured cabling including copper (Cat6/6A) fiber optic (single-mode and multi-mode) and coaxial cable per TIA/EIA and BICSI standards.

• Perform cable pulls conduit work rack builds patch panel terminations and cable management across IDF/MDF and campus facilities.

• Support network drop installations fiber splicing and physical layer infrastructure builds for new construction and renovation projects.

• Conduct cable testing and certification documenting results and resolving failures prior to project closeout.

• Maintain organized and properly labeled infrastructure across all campus IDFs MDFs and equipment rooms.

Security Camera & Access Infrastructure

• Install aim and configure IP security cameras across campus facilities per approved coverage plans and department standards.

• Support the Milestone VMS platform including camera onboarding basic configuration and health checks.

• Troubleshoot camera connectivity image quality and recordingissues;escalate systemic or platform-level problems to the Manager.

• Assistwith security camera infrastructure projects including newinstalls replacements and expansions.

• Maintainaccuratedocumentation of camera assets locations and connectivity.

Digital Signage & IP Video Distribution

• Install andmaintaindigital signage displays media players and related hardware across campus facilities and athletic venues.

• Support IP video distribution systems including hardware maintenance and basic configuration.

• Assistwith content management and scheduling on digital signage platforms as directed.

• Troubleshoot display and video distribution issues restoring servicein a timely manner.

Documentation & Communication

• Maintainaccuraterecords of all work performed including cable plant documentation equipment locations and as-built drawings.

• Update asset registers patch panel databases and infrastructure records as work is completed.

• Communicate project status service request updates and any issues or delays to the Manager promptly.

• Collaborate with teammates and cross-functional stakeholders (Facilities Operations Athletics) to coordinate access scheduling and project execution.

Knowledge Skills and Abilities:

• Associates degree or equivalent experience.

• 2 years of hands-on experience in AV installation structured cabling or a related physical infrastructure discipline

• Demonstratedproficiencyin copper and fiber cabling termination testing and troubleshooting

• Working knowledge of AV system components and installation practices across a variety of venue types

• Familiarity with IP camera systems and basic VMS platform operation

• Ability to read and interpret wiring diagrams rack elevations and floor plans

• Strong attention to detail and commitment to quality craftsmanship

• Ability to work independently and as part of a team in a dynamic fast-paced environment

• Physical ability to perform the demands of the role:lifting upto 50lbs working at heights pulling cable in confined spaces

• Experience in a large campus higher education sports entertainment or multi-facility environment
• BICSI Installer (INSTC or INSTF) AVIXA CTS or equivalent industry certification
• Experience with Axis camera platforms and Milestone VMS
• Familiarity with digital signage platforms and IP video distribution systems
• Basic understanding of IP networking concepts as they relate to AV and camera system connectivity
• Experience using infrastructure documentation tools (Visio AutoCAD or equivalent)

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Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

Dont meet every single requirement We are dedicated to building a diverse inclusive authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.