Automotive Warranty Clerk

Pay: $20.00$24.00 per hour (based on experience)

Join Our Team!

Are you organized detail-oriented and looking for a stable career in the automotive industry We are seeking a motivated Automotive Warranty Clerk to join our busy Service this role youll help process manufacturer warranty claims support our service team and ensure repairs are accurately documented and submitted for reimbursement.

Whether you already have automotive warranty experience or are looking to start a rewarding career we provide paid training for the right candidate. If you enjoy working with people staying organized and being part of a supportive team wed love to hear from you.

What Youll Do

Working closely with the Warranty Administrator you will:

• Process and submit manufacturer warranty claims accurately and on time.
• Review repair orders to verify warranty eligibility and ensure compliance with manufacturer guidelines.
• Maintain warranty records service files and supporting documentation.
• Gather customer and vehicle information and retrieve customer records as needed.
• Assist the Accounting Department with invoice coding payroll support and other administrative tasks.
• Book technician labor using manufacturer or nationally recognized labor time guides.
• Work with Service Advisors and Parts Department personnel to resolve billing discrepancies and correct repair orders.
• Assist the Service Manager with monthly closing procedures.
• Maintain a high level of accuracy organization and professionalism.
• Complete assigned tasks within established deadlines.
• Protect confidential customer information in accordance with the FTC Safeguards Rule and the Gramm-Leach-Bliley Act (GLBA).
• Follow all company policies procedures and safety standards.
• Perform other duties as assigned.

Qualifications

• Training provided; previous automotive warranty experience is preferred but not required.
• General knowledge of automotive systems and vehicle operation.
• Strong computer data entry and organizational skills.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize work in a fast-paced environment.
• Positive attitude with a professional appearance and strong work ethic.
• Self-motivated dependable and detail-oriented.
• High school diploma or equivalent.
• Must successfully pass a pre-employment background check.

Why Youll Love Working Here

• Competitive pay: $20.00$24.00 per hour
• Paid training and ongoing professional development
• Stable full-time position with opportunities for advancement
• Friendly supportive and team-oriented workplace
• Career growth with a respected and established dealership

Full-Time Benefits

• Health Insurance (including Wellness Benefit)
• 401(k) with company match after one year of service
• Paid Vacation Personal Time and Paid Time Off
• Dental & Vision Insurance
• Free Basic Life Insurance
• Employee Assistance Program (EAP)
• Employee discounts on vehicles service and parts (including immediate family members)

We are proud to be an Equal Opportunity Employer and welcome applications from all qualified candidates. Employment decisions are made without regard to race color religion sex national origin age disability veteran status or any other protected status under applicable law.