Automation Service Engineer I
Job Location:
Redwood City, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Company Description
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012 Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care including screening to find cancer early monitoring for recurrence in early-stage cancer and treatment selection for patients with advanced cancer. For more information visitand follow the company onLinkedInX (Twitter)andFacebook.
Department: Automation Service Engineering
Shift: Tuesday to Saturday (PM Shift)
*Training for the first 90 days will be conducted Monday to Friday.
Job Description
The Automation Service Engineer I role provides laboratory service and support to the Operations and Development labs across Guardant Healths multiple this role the candidate will perform equipment installations qualifications maintenance and troubleshooting of complex laboratory automation systems including liquid handlers and other instrumentation used within a sequencing workflow. If selected the candidate will utilize their technical skills to provide world-class customer service while complying with quality and regulatory requirements.. As an Automation Service Engineer I the candidate shall utilize past experiences to contribute towards continuous improvement initiatives ensuring instrument reliability equipment capacity and streamlined workflows.
Responsibilities
Perform installation and operational qualifications (IQOQ) monthly/semi-annual/annual preventative maintenances (PM) troubleshooting and repair
Ensure instrument uptime by responding to service requests in a timely manner and escalating complex issues
Perform routine troubleshooting of automation systems and laboratory instrumentation
Maintain accurate service documentation in compliance with quality systems
Assist in monitoring instrument performance metrics and reporting issues
Contribute to the development of SOPs checklists and service documentation
Ensure accuracy of maintenance and calibration within the asset management system
Provide support to laboratory end-users for issues related to equipment communication/connectivity methods etc.
Assist in temperature monitoring of cold storages laboratories warehouses etc via a temperature monitoring system
Collaborate with internal team members and external vendors as needed
Collaborate with team members to drive continuous improvement projects as they relate to service processes to help streamline day-to-day workflows
Participate in an on-call rotation to provide after-hours support
Qualifications
BS degree in engineering or scientific discipline or equivalent.
2 years of relevant service engineering experience supporting laboratory equipment
Proficient at utilizing Microsoft Office applications
Knowledge of laboratory instrumentation and automation systems
Strong desire to learn and develop technical skills
Good communication and organizational skills
Exposure to regulated environments (CLIA GMP) is a plus
Ability to travel up to 20%
AI & Digital Fluency
- Demonstrate curiosity sound judgment and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies ethical standards and regulatory requirements to improve the efficiency effectiveness and quality of work.
Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays Tuesdays and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
Employee may be required to lift routine office supplies and use office of the work is performed in a desk/office environment; however there may be exposure to high noise levels fumes and biohazard material in the laboratory to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities long-term conditions mental health conditions or sincerely held religious beliefs. If you need support please reach out to
A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health Inc. and how it is used please review ourPrivacy Notice for Job Applicants.
Please visit our career page at: Experience:
IC
About Company
Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient cl ... View more
