Authorization Specialist

The Authorization Specialist is responsible for obtaining and entering the service addition this role enters all budgets and budget addendums for the companys self-directed clients into the appropriate systems. This role ensures that all required authorizations are obtained in a timely and efficient manger adhering to company policies regulations and industry standards.

Position Title: Authorization Specialist

Department: Finance

Hours: Full-time 40 hours/week Monday Friday (Non-Exempt)

Location: Lifeworks Services Richfield / 20% in-person

Compensation: $21 - $24 per hour

Bonus Eligible: Yearly

What we offer employees

Lifeworks offers a comprehensive benefits package which includes:

• 18 days of PTO accrued in the first year of employment
• 11 paid holidays (New Years Day Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving Day after Thanksgiving Christmas Eve Christmas Day and a Personal Holiday)
• Medical dental vision life AD&D insurance short & long-term disability coverage
• Health Savings Account (HSA) Flexible Savings Account (FSA) and prescription drug coverage
• Up to $3000 annually in tuition reimbursement
• 403(b) retirement plan Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)

Why Work at Lifeworks

Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative person-centered ways. Disability inclusion is our true north guiding every service we provide and ensuring that people with disabilities have opportunities can thrive and defy expectations. The Lifeworks Team is collaborative passionate and strategic using a person-centered approach to increase access in our communities.

Youll succeed in this role if you:

• Are capable of performing the essential functions of the job with or without reasonable accommodations.
• Able to understand and communicate written and verbal directions including transmitting and maintaining confidentiality of sensitive information.
• Have regular attendance reliability and punctuality is necessary to meet the needs of the business.
• Have excellent organizational skills.
• Possess excellent attention to detail analytical and problem-solving skills.
• Are able to work collaboratively with various departments.
• Have strong interpersonal and communication skills with the ability to navigate and provide exceptional customer service.
• Work independently with excellent time management skills.
• Identify and resolve issues related to authorizations for service.
• Are proficient at entering and analyzing data.
• Able to meet deadlines.
• Must pass a background study with the Department of Human Services a drug test and have reliable transportation to use for work driving purposes (e.g. in-office on-site training locations etc.).

How youll be spending your time:

• Ensuring all required documentation and information are complete and accurate for new budgets renewals and addendum requests for all Self-Directed services.
• Following up with appropriate staff on the status of authorization and addendum requests as they pertain to the budgets and address any issues timely.
• Keeping detailed records of all budget/addendum requests changes denials and correspondence.
• Reviewing and addressing any issues that arise during the budget/addendum entry process.
• Resolving issues and providing timely updates to all parties involved.
• Keeping detailed records of all service authorization requests and correspondence.
• Reviewing and entering authorization requests for all Self-Directed program services.
• Monitoring and analyzing authorization metrics to identify trends and areas for improvement.
• Preparing reports and summaries on authorization activities for management.
• Addressing inquiries from program leaders and staff regarding authorization status and services delivered.
• Partnering with the Accounts Receivable team and others as needed to resolve issues.
• Assisting in audits and reviews to ensure adherence to internal and external standards.

• Associates degree in a relevant field (e.g. healthcare administration business administration) preferred high school diploma or equivalent required.
• Previous experience in healthcare human services insurance or a related field is highly desirable.
• Experience using computer applications electronic health records (EHR) preferred.
• Proficiency in Microsoft Office Suite

Equity Statement:

Lifeworks strives to be radically accessible diverse equitable and inclusive. We appreciate the vibrancy of differences center the voices of silenced and marginalized people and champion universal rights.

Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status sexual orientation gender identity or expression marital status familial status; genetic information or any other characteristic protected by law.

Lifeworks Services is an equal opportunity employer and we encourage members of diverse groups to apply.

We are committed to an inclusive and accessible hiring process. If you need an accommodation to apply or participate in an interview please contact us at or and we will be happy to support you.