Attractions Ambassador- Part-Time (The Fly LINQ)

Fly LINQ Ambassadors (Operations) are responsible for greeting guests and operating the Fly LINQ systems. They are responsible for safely assisting guests with harnesses including inspection and adjustments while they are riding on the Attraction. This is a full-time on-site position.

• Oversee the safety and harnessing of all guests includinginspectingand adjusting harnesses for maximum safety and comfort.
• Demonstratethe highest level of guest service and attention during all guest interactions.
• Safely load trolleys onto zipline cables and make proper attachments for guests flights. Unload guests from trolleys and escort them to a safe zone for unharnessing.
• Connect guests to the ziplines double-checking trolley and harness connections. Perform swap checks with operational partners.
• Display critical safety instructions to every guest.
• Enable and dispatch guests from control panels reset automatic controls after launches and verify landing platforms are ready to receive guests.
• Maintainrepetitive actions to cycle guests quickly and safely while providing high-level guest service and interaction.
• Continuously work to improve ride cycle times to reduce wait times.
• Remove and loadharnessesand flight bags from the Gear Retrieval System or Cart on both launch and landing platforms.
• Perform morning operational checks including loading fellow operators onto the zipline for pre-opening checks and ensuring the ride is ready and safe for guests. Clean all platforms staircases and handrails daily.
• Remove trash and secure platforms for maintenance upon nightly shutdown.

• Mustbe at least 18 years old.
• Possessinherent customer service skills a passion for customer care and a commitment to proactive service.
• Ensure the safety of all guests team members and other employees at all all decks and platforms during closing hours.
• High School Diploma preferred
• Ability to effectivelycommunicatein a friendly courteous manner with guests employees management and the public.
• Proficiencyin English.
• Willingness to work various shifts and hours including holidays and weekends. Willingness to work at different workstations within the Fly LINQ area and outdoor locations.
• Effectively manage time and perform multiple tasks simultaneously.
• Uphold anddemonstratethe highest level of integrity in all situations recognizing the standards required by aregulated business.

ADDITIONAL REQUIREMENTS

• Must meet professional appearance standardsas prescribed bycompany the designated uniform as described in Fly LINQ procedures.
• Must be able to listen and respond to visual and verbal/sound cues.
• Ability to move quickly and easily around noisy high-volume establishments
• Must be able to lift 50 lbs. and reach a height of 68.
• May be exposed to hot cold or windy conditions and may berequiredto stand for extended periods.
• Ability to work in high places.
• Ability to stand walk kneel and stop for long durations.