Associate Manager, Commercial Operations

Werelooking for a highly organized proactive and detail-orientedAssistant Manager SalesOperationsto support our North America Commercial this roleyoullserve as a key operational partner leading the execution of national trade showsmaintainingour product catalog and supporting sales enablement initiatives that help our commercial teams succeed.

YoullcollaborateacrossSales Marketing Product Development Supply Chain Finance and external vendors to ensure flawless execution of customer-facing events and operational processes. This role is ideal for someone who enjoys managing multiple priorities building relationships and bringing projects from concept to completion.

Reporting directly to the Director of Commercial Operationsyoullplayan important rolein enabling the success of our Commercial organization.

What Youll Do

• Lead National Trade Shows & Commercial Events- Own the planning and execution of 34 national convenience trade shows and 23 industry events each year from start to :

• • Manage all aspects of trade show project planning timelines and execution

• • Partner with our third-party exhibit vendor to oversee booth design graphicslogistics installation and dismantle

• • Coordinate weekly planning meetings and project kickoffs

• • Manageboothservices including electrical internet rigging furniture rentals shipping and material handling

• • Register BIC as an exhibitor and coordinate attendee registrations and hotel accommodations

• • Partner with Marketing to developboothgraphics and digital displays that elevate our brand presence

• • Coordinate product shipments booth inventory and event materials while ensuring compliance with shipping regulations

• • Manage trade show budgets invoices and post-event reconciliations

• • Lead post-show debriefs to capture learnings andidentifyopportunities for improvement

• Support Sales & Commercial Operations-Help keep our Commercial organization running efficiently by supporting key operational :

• • Own andmaintainthe product catalog across multiple product categories ensuring accuracy and consistency

• • Support the delivery and coordination of sales training programs

• • Manage trade advertising activities and related administrative processes

• • Coordinate product samples customer giveaways promotional materials and branded swag

• • Support planning and execution of the annual NAM Commercial Meeting

• • Partner cross-functionally on projects that improve commercial operations and sales effectiveness

• • Provide operational support for ad hoc Commercial and Sales initiatives

What Youll Need

• Bachelors degreerequired

• 2-3years of experience in Sales Operations Commercial Operations Project Management Event Management or a similar role within aConsumer PackagedGoods (CPG) organization

• Strong project management skills with the ability to manage multiple priorities simultaneously

• Excellent organizational skills with exceptional attention to detail

• Ability to build strong cross-functional relationships and collaborate with internal and external partners

• Strong communicationand interpersonal skills

• Analytical mindset with solid problem-solving and decision-making abilities

• Proficiencyin Microsoft Excel and Microsoft Office Suite

• Ability to work independentlywhile managingcompeting deadlines in a fast-paced environment

What Success Looks Like

In this role success means delivering seamless execution while building strong partnerships across the organization. Successful candidates will:

• Execute national trade shows and commercial events on time on budget and witha high levelof quality

• Serve as a trusted operational partner to Sales Marketing Product Development Finance and Supply Chain

• Maintainan accurate up-to-date product catalog that supports commercial excellence

• Ensure sales teams have the tools materials and operational support they need to be successful

• Anticipate challenges solve problems proactively and keep projects moving forward

• Continuouslyidentifyopportunities to improve processes increase efficiency and enhance the overall commercial experience

• Demonstrate ownership accountability and a customer-first mindset while balancing multiple priorities

Travel

• Approximately 6 travels/year primarily for national trade shows commercial meetings and key customer events.

BICs NAM headquarters will be located in Norwalk Connecticut. Scheduled to open in 2027 the new headquarters is designed to foster a collaborative flexible and modern work environment while supporting a hybrid work model.

Annual base salary around 75000 USD