Associate Inside Sales Representative

Simpson Strong-Tie is a leader in engineered structural connectors software and solutions for the building industry. We maintain a reputation as a trusted manufacturer partner and corporate citizen committed to our customers and employees.

Our founder Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer stronger structures.

Learn about our company culture directly from our team.

YOU

As an Associate Inside Sales Representative you will be responsible for servicing the customer by handling all types of customer problems and request as well as processing orders. You will be training on our products in order to answer customer questions as well.

WHAT YOULL BE DOING(% of Time)

Answering the queue phone and providing customers with requested information including pricing and ship dates. Input orders into the computer. (80%)

Provide technical help when able. (20%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above youve got what it takes. Perhaps some of the following would be helpful too:

• High School Diploma or General Education Degree (GED) is required.
• Customer service experience a plus.
• Computer Skills: Proficiency with Outlook excel MS Word and similar computer programs.
• Accountability & Dependability: Able to consistently demonstrate reliable punctual attendance.
• Mathematical Reasoning: Able to add subtract multiply and divide whole numbers fractions percentages and decimal equivalents.
• Reading Comprehension: Able to read and write simple correspondence and able to follow instructions.
• Analysis / Reasoning: Able to interpret a variety of instructions furnished in written oral diagram or schedule form.
• Customer Focus: Ability to quickly and effectively solve customer problems.
• Communication: Able to communicate one-on-one and in small group settings and in a team atmosphere.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job the employee is frequently required to sit talk and hear and sometimes walk and stand. While performing the duties of this job the employee may occasionally push or lift up to 25 lbs.

WORK ENVIRONMENT

This job operates in a professional office environment where standard office equipment such as computers phones printers/scanners etc. are frequently used.

TRAVEL REQUIRED

This job does not normally require travel but it may come up for training purposes.

WORK STATUS & LOCATION

This full-time non-exempt position is located in Columbus OH.

RELOCATION

Relocation is not available for this position.

PAY

$19.38 - $29.09 / hour

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package including competitive compensation quarterly bonuses or commission and first-rate benefits. May exclude some positions such as seasonal jobs.

• Quarterly Bonuses/Commission:You will be eligible for either a bonus or commission paid on a quarterly basis. We believe all employees affect customers sales and revenue directly or indirectly and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical dental vision retirement contributions employee stock purchase and bonus plans pay for holidays vacation sick days funerals and jury duty years of service awards employee discounts employee referral bonuses charitable contribution matching education reimbursement and more. View benefit plan details here: keeping with our values and commitment to diversity equity and inclusion in our communities we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit and our business needs.
  

  Please note all job offers are contingent upon a successful drug screen and criminal background check in accordance with applicable local state and federal laws.

  
  

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  Company: Simpson Strong-Tie Company Inc.