Assistant Property Manager I Meridian Manor, First & Vine
Seattle, WA - USA
Job Summary
Who We Are:Through the development ownership and operations of affordable housing properties Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region. As the largest non-profit housing provider in the Pacific Northwest Bellwether is a leader instate and local housing policy issues an innovator in financing and housing development strategies and a trusted partner to a diverse array of organizations in our community while providing resident and real estate development services to other mission-driven non-profits around Western Washington.
Salary:$27.50 - $32.50/hour
The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will bedeterminedbyvarious factors including knowledge skills experience qualifications location and other factors that would be critical to success in this role.
Position Overview:The Assistant Property Manager I is responsible forassistingthe property manager in the overalloperations of both properties including resident satisfaction retention and full resident lifecycle this roleyoullcontributeto an environment that inspiresa high levelof service for residents increasing access to opportunities and resources that support resident stability.
Building Info:TheMeridian ManorApartmentsarelocatedin Northgate First and Vine Apartments are located in Downtown Seattle and have 82 units. Both properties are Seniorbuildings and all units areHUDSection 8 units.
Work Schedule:Onsite Monday-Friday 8:30 am - 5:00 pm. The final schedule will be determined by the supervisor.
Your Impact:
Leasing
- Conduct regular market studies and recommend marketing activities to increase occupancy.
- Utilize Knock for prospect management meeting internal benchmarks for engagement.
- Answer inquiry calls pre-screen for eligibility and determine which units applicants qualify for.
- Keep calendars up to date for prospect tours; schedule and conduct application intake appointments for prospects.
- Assistwith all aspects of processing applications including but not limitedtoemployment and asset verifications case management collaboration subsidy inspections etc.
- Communicate and coordinateapplicantsmove-in dates times and and complete move-in lease documents collect move-in payments andestablishresident accounts in property management up SCL accounts and ensure welcome bags are in the unit.
- Initiate contact with external referral agenciesregardingvacanciesassistwith the client application process and communicate residency issues with current clients.
- Audit all new and current lease agreements and resident files for accuracy.
Recertifications
- Coordinate andfacilitatethe annual recertification process including attending regular meetings with compliance specialists on the status.
- Issue monthly notices () issue legal notice at the 60-day mark for non-compliant residents.
Resident Relations
- Receive and enter work orders;assistPM in ensuring work orders are completed in a timely manner and that residents are kept informed of the status.
- Assistresidents with SHA paperworkreviewing it for accuracy before submitting it to SHA on their behalf.
- Assistwith generating and posting notices to residents for inspections/work to occur in the unit.
- Assistwith annual housekeeping andfunderinspections.
Office/Property ManagerSupport
- Keep all resident contact information up to date in Yardi (resident contact parking information etc.)
- Filing and tenant filemaintenance.
- Whenthe PropertyManager is out for 3 or more daysassistin posting rents in Yardi andworkingwith the Regional Manager on issuing legal notices.
- Perform all aspects of responding to Pest Control issues.
Building Relationships
- Activelyparticipateand champion the One Team at the site centered on Bellwethers values of accountability belonging and collaboration.
- Seek out andmaintainstrong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
- Create a sense of community among residents by coordinating and engaging in regular events.
- Champion and cultivate an inclusive work environment.
Who You Are:
MinimumRequirements
- One year of prior work experience in apartment management or a high-volume customer service role.
- Proficient in Microsoft Office applications including Word Excel and Outlook.
- Excellent written and verbal communication skills. Ability to communicate clearly and concisely both verbally and in writing.
- Abilitytoexercise discretion and confidentiality.
- Experience applying fair housing laws and local landlord/tenant laws.
- Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
- Highly organized and strong attention to detail capable of taking personal initiative in a project as needed making sure all work is completed and of high quality.
- Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
- Proven ability to work independently and as part of a team.
- Youthrive ininclusive environments and have a passion for connecting with individuals who share a wide range of experiences. At your core you are committed to and value equity inclusion and respect.
Desired Qualifications
- Previousaffordable housing compliance experiencedemonstratesknowledge ofinitialand annual certification processes including reviewing and interpreting background screening reports and calculating household income.
- Experience using Knock or a similar CREM.
- Experience with security and safetymonitoringactivity responding to/reporting safety concerns conducting investigations and cooperating with local law enforcement or equivalent training/education.
- Experience working with Yardi property management software or equivalent.
- Experience in fair housing and local landlord/tenant law.
- Completion of WSHFC Fundamentals and Advanced training workshops.
- Experience with Seattle Housing Authority Section 8 Project and Tenant-Based programs.
- Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
- Experience working with social service programs for diverse populations and makingreferralsappropriate.
- High school diploma or GED (equivalent education and experience may be substituted for the state requirements).
What We Offer:Bellwether Housing is your platform for growth empowerment and purpose. When you join our team you will receive:
- Competitive compensationaccompanied by a generous benefits package.
- Medical dental and vision insurance.
- A403(b)-retirementplan with an employer match guiding you towards a prosperous future.
- Fuel for your personal and professional development with up to $1500 in employer-paid continuing education per year.
- An ORCA Transit Pass to navigate the city with ease.
- Up to 24paid days off in your first year prorated personal days renewed annuallyand 8 paid office closure days.
- The chance to be part of a transformative mission leaving a mark on the lives of those we serve in our communities.
At Bellwether Housing you will elevate your career in a role thats as rewarding as it is impactful where youll be part of a movement that is helping shape the future of affordable housing in the Greater Puget Sound Area and where diversity equity inclusion and belonging are the pillars of our success.
Bellwether Housing embraces a workplace that is diverseequitable and inclusive and is dedicated to building a team that is made up of a variety of backgrounds perspectives experiences and skills that reflect the populations we committed to being an anti-racistorganizationwhile acknowledging we have a long way to go. You can learn more about our DEI work onourwebsite.
Work Authorization: All applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsoremployment visas.
Bellwether Housing is an equal opportunity employer. We will not discriminate based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federalstateor local support the Americans with Disabilities Act (ADA) toreasonably accommodateall qualified applicants and employees by providing reasonable accommodations to people with request Reasonable Accommodation for the application or interviewprocessplease contactemailprotected.
Note: This role requires successful completion of a background checkin accordance withSeattles Fair Chance Employment Ordinance.
Required Experience:
Manager
About Company
Bellwether Housing offers affordable housing in greater Seattle. We create stronger communities where people of diverse incomes and backgrounds thrive.