Assistant Manager Los Angeles, CA

Come join one of the largest and fastest growing parking companies in the country!When it comes to parking were the experts!Laz Parking has so many opportunities to grow below are the details of this exciting role!

Principal Job Duties:

• Oversee the Intercom clerks and booth attendant personnel ensuring staff adheres to the rules of conduct policies and procedures.
• Scheduling customer service management help manage self-park and/or valet operations.
• Mentors guides and trains staff in day-to-today activities.
• Assist in establishing performance standards recommending and implementing changes to procedures when necessary.
• Promote good customer relations by consistently providing premier customer service satisfaction with friendly demeanor can-do-attitude and willingness to always help while remaining professional.
• Provide accurate valid and complete information by using the right methods/tools.
• Responsible for running any reports related to daily incidents data or other reports requested by management.
• Assists with periodic training as needed.
• Basic computer skills in the parking revenue control system (add/delete accounts key in required information from monthly applications).
• Other related duties as assigned.

Education:

• High school diploma or GED required.

Experience:

• Minimum of 3 yrs experience in a supervisor/management role.
• Strong customer service experience is required.
• Parking industry experience is preferred but not required.
• Ability to communicate professionallyandeffectively.
• Able to work Overtime days nights & weekends as assigned or requested.

Skills:

• Ability to speak readandcomprehend the English language.
• Must be open to feedback differing opinionsandother points of view.
• Demonstrates a sense of urgencyandtimeliness.
• Demonstrate the ability to seek improvement.
• Excellent teambuildingandinterpersonal skills.
• Must have a friendly and can-do attitude.

Physical Demands:

Ability to lift pushandpull at least 50 pounds.

Ability to stand walkandrun for extended periods of time.

Ability to bend stoop squatandlift frequently throughout a shift.

Willingness to work in the elements heat wind snow rain etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits of joining the LAZ Family:

• Employee Referral Program-$150
• Pay Rate Range- $26-$28
• Pay Active On-demand access to earned wages get up to 50% of your earned wages immediately.
• 401(k) with Employer Match
• Transit and CommuterBenefitsin Select Markets
• Medical dental vision 3 plan options!

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separatedandother protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

This Employer participates in E-Verify

Required Experience:

Manager