Assistant General Manager

Position Purpose: this person will be in command of overall operations of Sant Ambroeus restaurant in the absence of General Manager. This position requires an established restaurant professional with the ability to lead uphold guest satisfaction and maintain the integrity of the Responsibilities/Accountabilities:DirectorialResponsible for departmental logistics efficiency monitor what works and what doesnt and be flexible to adjust to achieve expected outcome with the approval of assist in creating new offerings for dining room guests based on demand and guests comments and feedback and/or current trends (suggestions for new menu options brunch offerings cocktails etc.)Responsible for all new hire and existing staff training and materials generation to include menu dish descriptions service manual updates following up on on-going trainings Room ServiceAssist dining room staff during service and oversee the service and flow of entire restaurant by being present on the floor during all meal all guest related issues or requests to the appropriate service staff and culinary team and guide them towards dining room staff with any other tasks and resolve brought up liaise with all private dining contract contacts during PDR service by leading by example - using guests name building relationships with loyal guests checking on satisfaction by being involved and touching every single ManagementDirect daily work activities of all scheduled staff including Ceridian Dayforce daily to edit time sheets and time cards check daily staffing roster create schedules and compare to review performance of all staff - address shortcomings and recognize as a role model and mentor by setting a positive example in all aspects of business and personnel and nurture a management team who will uphold the service and hospitality closely with the rest of the management to establish a group hospitality minded employees who will develop and maintain our philosophy and follow and direct others in current safety PresentationMonitor and make sure quality of food and beverages is at its control over inventories beverage china/glassware/ for overall grooming of service staffFinancialFollow an organizational structure that ensures maximized productivity and communication overview of daily floor plan and section division assign manager duties follow up on side work completion the safety and security of all employees guests and company financial performance and profit keep the food & beverage costs promotions and bring revenue increase ideas train staff on up selling build guest loyalty by touching every single table monitor schedules and actual hours worked federal state and local laws including health & accuracy of menus wine list beer and house cocktail lists and POS all departmental literature in circulation from the Support Office up to date including but not limited to:Job DescriptionsTraining ManualForms: New Hire Termination current Menu DescriptionsIn the absence of General Manager - personally respond to all guest requests and/or complaints in timely mannerFind a way to actively respond to all company/operation emails whenever possible and always in professional manner (not on the floor in the view of the guests and not during the service)Participate and monitor Avero reports regarding the daily performance of the all necessary meetings scheduled by General Manager Director of Operations or -DevelopmentIt is understood that as Assistant General Manager you are responsible to maintain current knowledge of the world of restaurants when it comes to food wine beer and spirits. You will be required to continually develop this knowledge on your own time and stay on top of current industry trends. Your progress in education will be evaluated on ongoing basis. Likewise the company will assist in any way possible with any educational goals that relate to your duties as Assistant General Manager (with prior management approval).Minimal Essential Requirements:The ability to work as part of a team and personal basic food handling preparation and cleaning skills are management and ability to work under pressure to manage high volume of listening and learning and speaking comprehension to communicate and understand direction in English to ensure safety in the workplace. Ability to understand respond and engage with co-workers managers and guests in to follow set to lift up to : SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.