Assistant Director, Enterprise Applications Services
Job Location:
Anaheim, CA - USA
Yearly Salary:
$ 153921 - 194171
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Primary Purpose
PRIMARY PURPOSE Under the general direction of an administrator the Assistant Director Enterprise Applications Services oversees the planning implementation and management of the Districts enterprise information systems applications business systems and related technology support solutions. The Assistant Director provides leadership and technical oversight to ensure efficient secure and reliable operations of District-wide application services. The Assistant Director oversees software integrations and leads a professional team supporting academic and administrative technology needs. The Assistant Director serves as a liaison to functional departments vendors and external partners to align technology solutions with institutional priorities. The Assistant Director Enterprise Applications Services emphasizes service quality collaboration innovation and continuous improvement across a complex multi-campus environment.
Job Description
JOB DESCRIPTION Plans organizes and manages the day-to-day operations of District IT applications including scheduling programming testing and documentation. Oversees configuration maintenance and upgrade of enterprise applications Information Systems Learning Management Systems ( LMS ) Human Resources (HR) and finance systems. Ensures effective integration performance and data consistency across all District systems. Leads feasibility studies and system analysis to improve business processes and ensure optimal use of technology. Evaluates user requirements identifies technology solutions and makes recommendations for system enhancements or new implementations. Coordinates design and implementation of new applications system upgrades and data integrations to improve institutional efficiency. Provides technical guidance training and mentoring to the applications support team. Ensures development and maintenance of documentation and operational procedures. Establishes and enforces best practices for software configuration testing version control and change management. Oversees and coordinates projects related to enterprise systems and application deployments. Collaborates with vendors consultants and third-party providers to evaluate solutions manage contracts and resolve issues. Monitor vendor performance to ensure compliance with service-level agreements (SLAs). Supervises trains evaluates and provides work direction to assigned staff. Identifies and provides technical and professional development opportunities as needed. Establishes clear goals performance standards and accountability measures for team members. Promotes cross-functional collaboration and a culture of continuous improvement. Assists and participates in the annual budget planning process related to the area of assignment. Prepares tracks and monitors assigned budgets; authorizes expenditures and ensures Fiscal accountability. Analyzes operational costs and identifies opportunities for savings and process Efficiencies. Serves as a primary liaison between IT and District department to facilitate effective communication project coordination and issue resolution. Attends and participates in committees governance groups and planning activities related to technology implementation and policy development. Provides reports and presentations to District leadership faculty and staff on system performance and initiatives. Ensures systems and processes comply with District state and federal regulations including data privacy and accessibility standards. Implements procedures to protect data integrity security and confidentiality. Coordinates with internal auditors HR and business services to ensure compliance with institutional policies. Monitors emerging technologies tools and best practices in enterprise applications management. Recommends strategies for adopting new technologies that enhance service delivery and user experience. Leads initiatives for digital transformation automation and process modernization. Learns and applies emerging technologies and software applications as needed to perform duties efficiently effectively and in a timely manner. Participates in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; actively assists in the creation of a welcoming and inclusive work and educational environment; attends and participates in diversity equity and inclusion trainings and events. Attends participates in and chairs a variety of District campus administrative or department committees and/or meetings as required. Demonstrate sensitivity to and understanding of the disabilities and diverse academic socioeconomic cultural and ethnic backgrounds of students. Provide leadership in District/College efforts to increase the diversity of faculty and staff to address student achievement gaps and in the creation of a welcoming and inclusive work and educational environment. Assist and promote the growth and success of a diverse population of students and employees through the development of interculturally competent and equity minded management and leadership abilities. The ideal candidate should have experience in this area with African Americans Latinx Native Americans Pacific Islanders and other disproportionately impacted students and employees. Performs other duties that support the overall objective of the position.
Essential Functions
ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature.
Desirable Qualifications
DESIRABLE QUALIFICATIONS Masters Degree in Information Systems Technology Computer Science or related discipline. Experience with Ellucian Banner Workday PeopleSoft or similar ERP platforms. Experience in a higher education or public sector environment. Demonstrated ability to advance equity in technology services by designing and delivering inclusive accessible and culturally responsive solutions that effectively serve diverse student and/or employee populations and promote equitable outcomes. Prior experience in approaching work and interactions with colleagues and students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment
Minimum Qualifications
MINIMUM QUALIFICATIONS Bachelors Degree in Information Technology Computer Science or related discipline. Five (5) years of progressively responsible experience in enterprise applications support systems analysis or business process management; WITH Two (2) years of supervisory experience. Or any combination of education and experience which would provide the required equivalent qualifications of the position. AND Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic socioeconomic cultural disability gender gender identity sexual orientation and ethnic backgrounds of community college students faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Work Schedule
Monday Friday 8:00 am 5:00 pm (However some flexibility such as evenings and weekends will be required to meet the needs of the department.)
PRIMARY PURPOSE Under the general direction of an administrator the Assistant Director Enterprise Applications Services oversees the planning implementation and management of the Districts enterprise information systems applications business systems and related technology support solutions. The Assistant Director provides leadership and technical oversight to ensure efficient secure and reliable operations of District-wide application services. The Assistant Director oversees software integrations and leads a professional team supporting academic and administrative technology needs. The Assistant Director serves as a liaison to functional departments vendors and external partners to align technology solutions with institutional priorities. The Assistant Director Enterprise Applications Services emphasizes service quality collaboration innovation and continuous improvement across a complex multi-campus environment.
Job Description
JOB DESCRIPTION Plans organizes and manages the day-to-day operations of District IT applications including scheduling programming testing and documentation. Oversees configuration maintenance and upgrade of enterprise applications Information Systems Learning Management Systems ( LMS ) Human Resources (HR) and finance systems. Ensures effective integration performance and data consistency across all District systems. Leads feasibility studies and system analysis to improve business processes and ensure optimal use of technology. Evaluates user requirements identifies technology solutions and makes recommendations for system enhancements or new implementations. Coordinates design and implementation of new applications system upgrades and data integrations to improve institutional efficiency. Provides technical guidance training and mentoring to the applications support team. Ensures development and maintenance of documentation and operational procedures. Establishes and enforces best practices for software configuration testing version control and change management. Oversees and coordinates projects related to enterprise systems and application deployments. Collaborates with vendors consultants and third-party providers to evaluate solutions manage contracts and resolve issues. Monitor vendor performance to ensure compliance with service-level agreements (SLAs). Supervises trains evaluates and provides work direction to assigned staff. Identifies and provides technical and professional development opportunities as needed. Establishes clear goals performance standards and accountability measures for team members. Promotes cross-functional collaboration and a culture of continuous improvement. Assists and participates in the annual budget planning process related to the area of assignment. Prepares tracks and monitors assigned budgets; authorizes expenditures and ensures Fiscal accountability. Analyzes operational costs and identifies opportunities for savings and process Efficiencies. Serves as a primary liaison between IT and District department to facilitate effective communication project coordination and issue resolution. Attends and participates in committees governance groups and planning activities related to technology implementation and policy development. Provides reports and presentations to District leadership faculty and staff on system performance and initiatives. Ensures systems and processes comply with District state and federal regulations including data privacy and accessibility standards. Implements procedures to protect data integrity security and confidentiality. Coordinates with internal auditors HR and business services to ensure compliance with institutional policies. Monitors emerging technologies tools and best practices in enterprise applications management. Recommends strategies for adopting new technologies that enhance service delivery and user experience. Leads initiatives for digital transformation automation and process modernization. Learns and applies emerging technologies and software applications as needed to perform duties efficiently effectively and in a timely manner. Participates in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; actively assists in the creation of a welcoming and inclusive work and educational environment; attends and participates in diversity equity and inclusion trainings and events. Attends participates in and chairs a variety of District campus administrative or department committees and/or meetings as required. Demonstrate sensitivity to and understanding of the disabilities and diverse academic socioeconomic cultural and ethnic backgrounds of students. Provide leadership in District/College efforts to increase the diversity of faculty and staff to address student achievement gaps and in the creation of a welcoming and inclusive work and educational environment. Assist and promote the growth and success of a diverse population of students and employees through the development of interculturally competent and equity minded management and leadership abilities. The ideal candidate should have experience in this area with African Americans Latinx Native Americans Pacific Islanders and other disproportionately impacted students and employees. Performs other duties that support the overall objective of the position.
Essential Functions
ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature.
Desirable Qualifications
DESIRABLE QUALIFICATIONS Masters Degree in Information Systems Technology Computer Science or related discipline. Experience with Ellucian Banner Workday PeopleSoft or similar ERP platforms. Experience in a higher education or public sector environment. Demonstrated ability to advance equity in technology services by designing and delivering inclusive accessible and culturally responsive solutions that effectively serve diverse student and/or employee populations and promote equitable outcomes. Prior experience in approaching work and interactions with colleagues and students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment
Minimum Qualifications
MINIMUM QUALIFICATIONS Bachelors Degree in Information Technology Computer Science or related discipline. Five (5) years of progressively responsible experience in enterprise applications support systems analysis or business process management; WITH Two (2) years of supervisory experience. Or any combination of education and experience which would provide the required equivalent qualifications of the position. AND Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic socioeconomic cultural disability gender gender identity sexual orientation and ethnic backgrounds of community college students faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Work Schedule
Monday Friday 8:00 am 5:00 pm (However some flexibility such as evenings and weekends will be required to meet the needs of the department.)
Required Experience:
Director