Customer Services Assistant Part Time

NO BENEFITSSchedule will be Monday - Friday 9am - 2pmUnder general supervision performs work of moderate difficulty involving greeting and providing services to customers at recreation centers answering phone calls filing entering and retrieving data into complex computer systems processing deposits and providing information to the public and co-workers. Assists with training new part-time staff. Processes rentals refunds requests for reimbursements and tracks and processes Qualifications: High school diploma or GED two years of customer service experience which involves interacting with the public in front of a desk environment or any combination of education training and experience which provides the required knowledge skills and abilities to perform the essential functions of the job. Requires a valid Missouri drivers license. Must complete required NIMS level training and CPR certification within first six months of hire. Knowledge Skills and Abilities: Knowledge of recreation programs park locations and rental facilities City of Independence historic sites and attractions. Correct English usage including spelling grammar punctuation and vocabulary. General office procedures policies and practices as well as basic knowledge of computer and other general office equipment. Recordkeeping report preparation filing methods and records management techniques. Basic understanding of accounting practices standard business arithmetic including percentages and decimals. Computer applications related to the Requirements: Hand dexterity to operate personal computer and other equipment related to job. While performing the essential functions of this job the incumbent is regularly required to walk sit use hands to finger handle or feel objects to reach with hands and arms and talk or hear. Typical Working Conditions: Works in a normal office environment where there are little to no physical discomforts associated with changes in weather or discomforts associated with noise dust dirt and the like. May be occasionally exposed to outdoor weather conditions and fumes or airborne particles. Working conditions are typically moderately CheckDrug TestingApply online at Employment Opportunity Statement The City of Independence is an Equal Opportunity Employer and it is our policy to provide equal opportunity to all people without regard to race color religion national origin ancestry marital status veteran status age disability pregnancy genetic information citizenship status sex sexual orientation gender identity or any other legally protected category. The City of Independence is a background screening drug-free City of Independence provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job please submit your request to Disclaimer: The above statements describe the general nature level and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities demands and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment compensation or contract rights to any person or persons. Management reserves the right in coordination with the governing union (if applicable) to add delete or modify any and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier OPPORTUNITY EMPLOYER BILINGUAL SKILLS PREFERRED