Asset Technician
Madison, OH - USA
Job Summary
- Manage and track technology assets throughout their lifecycle using an asset management system.
- Receive inventory tag and document incoming hardware assets.
- Assign unique identification numbers and barcode labels to all technology equipment.
- Maintain accurate inventory records for desktops laptops monitors printers docks cables peripherals and replacement parts.
- Organize and maintain an orderly hardware storage and depot environment.
- Coordinate asset distribution deployment installation and retrieval activities.
- Support hardware refresh and replacement initiatives across multiple locations.
- Assist with hardware setup configuration and implementation of devices and related technologies.
- Respond to hardware-related incidents maintenance requests and equipment replacement needs.
- Track inbound orders and maintain order management records.
- Monitor asset compliance with organizational IT policies standards and applicable regulations.
- Manage the retirement disposal and removal of technology assets from inventory.
- Maintain knowledge of supported technologies products services and incident management processes.
- Generate reports and maintain documentation related to asset inventory and lifecycle management.
- Experience working in a customer support or IT service environment.
- Strong understanding of inventory management principles and asset lifecycle management.
- Knowledge of hardware maintenance procedures system capabilities and technology support practices.
- Familiarity with incident management and ticketing systems.
- Strong organizational and inventory control skills.
- Excellent time and resource management abilities.
- Advanced troubleshooting and problem-solving skills.
- Strong planning prioritization and project coordination capabilities.
- Ability to manage multiple tasks and competing priorities simultaneously.
- Effective verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Strong decision-making and analytical skills.
- Experience identifying and resolving operational issues through root cause analysis.
- Ability to collaborate with stakeholders and communicate resolutions effectively.
- Experience supporting ongoing production and operational environments.
- Ability to review processes and recommend continuous improvement opportunities.
- Commitment to documentation accuracy and process adherence.
- Ability to regularly lift and move equipment weighing up to 40 pounds.
- Ability to climb a 12-foot ladder while carrying installing or troubleshooting technology equipment.
- Ability to work in an environment with frequent interruptions and changing priorities.
- 4 years of related IT experience.
- 2 years of asset management experience in a medium-to-large environment supporting approximately workstations.
- Proven experience managing technology inventories tracking assets coordinating deployments and supporting hardware-related operations.
Required Experience:
IC
About Company
At Beacon, we work in tandem with our clients to enhance their productivity, improve their processes and optimize resources—whether we are providing business and technology consulting or staff augmentation services. At the same time, we help clients manage the risks and costs of proje ... View more