ARBilling Specialsit

What Youll Do

Manage day-to-day customer billing activities including required customer documentation and transaction processing.

Manage incoming credit applications and perform credit investigations for new and existing customers.

Establish appropriate lines of credit based on customer creditworthiness.

Set up new customers and billing profiles within RoadOnes transportation management systems including TVI.

Partner with service centers agents customers and management to research and resolve billing issues.

Respond to customer and internal requests for missing documentation and information related to account setup.

Manage and resolve billing-related Zendesk tickets submitted by field locations.

Oversee web billing processes and ensure customer web billing accounts remain accurate and up to date.

Coordinate customer website credentials and assist with setting up new web billing accounts.

Prepare reports for management and executive leadership as requested.