Applications Engineer, Senior
Holtsville, NY - USA
Job Summary
Overview:
At Zebra we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring we develop smart solutions that anticipate our customers and partners needs and solve their challenges.
Being part of Zebra Nation means you are seen heard valued and respected. Drawing from our unique perspectives we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations their employees and those they serve.
Youll have opportunities to learn and lead in a forward-thinking environment defining your path to a fulfilling career while channeling your skills toward causes you care aboutlocally and globally.
Come make an impact every day at Zebra.
What Were Looking For:
As a Senior applications engineer you will contribute to the architecting evaluation improvement and support of system solutions in the retail point of sale market. Ensuring that our Advanced Data Capture products work seamlessly with our customers point of sale systems.In this role you will: provide training to our partners and customers and assist in the system integration of advanced data capture products to provide validated and tested solutions. This position will work very closely with the product management and engineering teams.
Location- ***Role is required to be onsite in Holtsville NY office (Hybrid- Minimum of 3 days in the office per week).
- Serve as experienced vision technical resource and initial escalation point for internal andexternal stakeholder teams
- Address key challenges related to the performance of our organizations products and solutions inspecific application scenarios.
- Evaluate product performance and usability challenges in order to identify the core issue andeliminate the problem
- Collaborate with sales engineering and product management teams to communicate resolutionand ensure fixes are validated and become available in a future release
- Provide analysis and input on how products/solutions can best meet or exceed customer/partnerbusiness requirements as well as on how they perform/compared to competitive options
- Assist in the planning and analysis of strategic customer projects to ensure that they areeffectively executed.
- Ensure appropriate Zebra products/features are incorporated in order tomaximize customer benefit and business value.
- Help manage and maintain company vision labs as well as remote testing infrastructure in orderto ensure the ability to respond to product/solution challenges and opportunities rapidly andeffectively.
- Represent the product management organization as a technical customer/partner contact; oftenassist with application deployments with the guidance of more senior colleagues.
- May be asked to engage with product management colleagues to communicate market needsand inform and influence some aspects of the product portfolio and roadmap.
- Contributes to the development of technical training
- Develops and documents solution deployment processes as needed and communicates tostakeholders
- Designs/architects system demonstrations to ensure that products/solutions are represented in ahighly professional and effective manner at internal and external events.
- For high priority opportunities may be asked to assist sales team/partners with deploymentand/or testing on site at customer location.
- Provides moderate Tier 3 technical support for partners/customers escalating more complexchallenges to senior colleagues.
- Bachelors degree in Computer Science Computer Engineering Electrical Engineering or a related technical field
- 5 years of professional experience.
- Experience working with advanced data capture and retail point of sale solutions.
- Knowledge of basic electrical engineering concepts like schematics wiring hand toolsetc.
- Knowledge of basic imaging concepts.
- Advanced Degree
- Knowledge of retail point of sale processes and environmentsKnowledge of and experience with coding languages like Windows Linux Python etc
- Travel will be 30% or more.
- Cross-Functional Collaboration experience
- Strategic Mindset: A keen awareness of the competitive landscape in mobile AI and the ability to translate that knowledge into forward-looking technical strategy.
- Hands-on electrical engineering experience including working with schematics wiringhand tools etc.
- Hands-on experience with machine vision computer vision or image processing including setting up cameras lensing lighting filters focal lengths etc.
- Knowledge of manufacturing and/or logistics processes and environments a plus
- Licenses/Certifications special qualifications:
o Experience with Windows OSs such as Win7/Win10
o Experience with Linux OS and common Linux toolsets and scripting languages
o General understanding of mechanical electrical and industrial automation systems
o Certified Vision Professional Basic a plus
Equal Opportunity Employer:
Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position please contact us at
Know Your Rights:
will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation at .
Pay Range:
$108960.00 - $163440.00 AnnualIncentive Compensation:
In addition to base pay Zebra offers this role the opportunity to earn a performance-based annual cash incentive at a target equal to 12% of base pay in accordance with the terms of the applicable incentive plan.
Zebra Total Rewards:
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive including healthcare wellness inclusion networks and continued learning and development offerings. We offer community service days in addition to the traditional insurances compensation parental leave employee assistance program and paid time off offerings depending on the country where you work.
Salary offered will vary depending on your location job-related skills knowledge and experience.
Additionally all Zebra roles are eligible for cash incentive programs. For example sales roles have additional opportunity to earn substantial variable compensation tied to quota most other roles the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
Benefits:
We understand the importance of work-life balance and wellbeing which is why we offer flexibility for our teams including: hybrid work adaptable hours Summer Flex Fridays Focus Fridays and an annual companywide well-being day to promote revitalization and success.
Job Posting Statement:
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers please be aware our recruiters will always connect with you via @ email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
AI Technology Statement:
Zebra Technologies leverages AI technology to evaluate job applications using objective job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However every decision regarding interviews and hiring is made by our dedicated team because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data see our Zebra Privacy Policy.
Required Experience:
IC