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Ancillary Manager- The Truth


Job Location:

Nashville, TN - USA

Monthly Salary: Not provided by the employer
Posted: 13 July 2026 (30+ days ago)
Application Deadline: 10 October 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Job Summary:

WHO ARE WE

Live Nation Entertainment is the worlds leading live entertainment companycomprisedof global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10000 clientsworldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50000 events annually fornearly 7000artists in 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation visit.

WHO ARE YOU

Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative forward thinking and committed. At Live Nation Entertainment our people embrace these qualities so if this sounds like you then please read on!

THE ROLE

The Truth is seeking a part-time Ancillary Manager to oversee the venues ancillary revenue programs during events including VIP Club/Vinyl Room upgrades Fast Lane coat check future ticket sales and other guest experience enhancements. This positionis responsible forleading ancillary sales staff maximizing revenue opportunitiesmaintaininginventory and ensuringseamlessguest experience while supporting the venues overall financial goals.

WHAT THIS ROLE WILL DO

  • Lead and support the ancillary sales team during events ensuring exceptional guest service and successful execution of all ancillary programs

  • Communicate with the venues core team about staffingupsellavailability and overall execution of upsell programs during the show.

  • Communicate with the box office manager during the day of show to trouble shoot any opportunities that arise with guestsupsellavailability or equipment.

  • Assistvenue leadership inidentifyingnew ancillary revenue opportunities and lead the development testing implementation and ongoing execution of ancillary products and services.

  • Provide suggestions to venue leadership based on feedback from team and guests during the day of show.Suggestions may includetopicsuch as pricing strategies best practices and team execution for both presales and day of show.

  • Fosters positive experiences for guests staff and other stakeholders in a manner thatestablishesthe venue as a safe enjoyable and supportive environment

  • Assistwith inventory management and accountability for ancillary products and supplies

  • Provide feedback around finding new creative revenue streams for the venue based on day of show experiences and trends.

  • Secure and reconcile day of show ancillary sales.

WHAT THIS PERSON WILL BRING

  • Strong customer service sales and leadership skills

  • Business minded approach with the ability to understand revenue goals and sales performance

  • On Site knowledge of venue products and revenue opportunities

  • Innovative and creative

  • Love of being in our venues with our Crew Members

  • Ability to build relationships with diverse groups of people

  • Excellent guest service skills

  • Excellent team building skills

  • Ability to communicate with all levels of leadership

  • Assist Ancillary Team with upselling of eventsmerchandiseand services

  • Maintain inventory of ancillary products throughout the season

  • Must havedaytimeand evening availability on weekdays and weekends

  • Must be able to stand and walk forlong periodsof time outdoors in all weather conditions

  • Must be able tolift upto 25 pounds

  • Other duties as assigned

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves contribute fully and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with.


Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over) ancestry color religious creed (including religious dress andgrooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientationintersectionalityorany other basis protected by applicable federal state or local law rule ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair ChanceOrdinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunitiestoqualified individuals with a disability. For this reason Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Live Nation also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited toidentifyreasonableaccommodationsthat can be made toassistthem to perform the essential functions of the position theyseek. Any applicant who requiresan accommodationin order toperform the essential functions of the job should contact a Human Resources Representative to request the opportunity toparticipateina timelyinteractive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties responsibilities and qualificationsrequired ofemployees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualifiedpersonsavailable ina timelyand efficient manner. Live Nation may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs collegerecruitingand search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.


Required Experience:

Manager


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