Analyst, Global Security Operations Center-2
New York City, NY - USA
Job Summary
We believe that difference sparks brilliance so we welcome people and ideas from everywhere to join us in stretching whats possible.
At Tapestry being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition our creativity is unleashed. This global house of brands Coach and Kate Spade New York was built by unconventional entrepreneurs and unexpected solutions so when we say we believe in dreams we mean we believe in making them happen. Were always on a journey to becoming our best but you can count on this: Here your voice is valued your ambitions are supported and your work is recognized.
A member of the Tapestry family we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestrys commitment to equity inclusion and diversity.
Primary Purpose:The Global Security Operations Center (GSOC) Analyst supports Tapestrys global security operations by monitoring and assessing events that may impact employees executives travelers stores offices facilities and business operations. The Analyst supports threat and protective intelligence emergency communications executive travel monitoring CCTV access control incident reporting Asset Protection analytics special events and emergency preparedness.
The successful individual will leverage their proficiency in Asset Protection to...
Threat & Protective Intelligence
- Monitor domestic and global threats that may impact Tapestry people locations assets or operations.
- Monitor threat matrices and intelligence sources for crime civil unrest terrorism severe weather geopolitical events and other emerging risks.
- Support protective intelligence and executive travel through pre-travel and real-time monitoring.
- Prepare timely situational awareness reports and escalate significant concerns.
Emergency Communications & Threat Monitoring
- Utilize emergency communication tools threat monitoring and incident response platforms.
- Identify employees stores facilities and travelers potentially affected by emerging events.
- Prepare and distribute targeted security and emergency notifications.
- Participate in emergency notification tests tabletop exercises and other preparedness activities.
CCTV & Security Technology
- Monitor CCTV systems at Corporate HQ and remotely accessible Tapestry stores and facilities.
- Conduct video review in support of investigations theft safety matters and security incidents.
- Support CCTV troubleshooting security equipment repair requests and system maintenance.
- Coordinate system issues with appropriate internal teams and vendors.
Access Control
- Support Tapestrys electronic access control and identification card systems.
- Assist with activations deactivations permissions troubleshooting and auditing.
- Identify and escalate unusual or potentially unauthorized access activity.
Asset Protection Analytics
- Monitor incident reports shrink information and other incoming Asset Protection intelligence.
- Maintain accurate incident documentation and ensure appropriate escalation.
- Support reporting and analysis used to identify theft shrink and security trends.
- Assist Asset Protection teams with research and analytical requests.
Special Events & Incident Support
- Provide monitoring and intelligence support for executive board corporate employee and brand events.
- Monitor civil disturbances crime severe weather transportation disruptions and other event-related concerns.
- Maintain communication with security personnel and internal stakeholders during significant events.
- Document and escalate security-related activity as appropriate.
The accomplished individual will possess...
- Bachelors degree in criminal justice Security Management Emergency Management Intelligence Studies or equivalent experience will be considered.
- GSOC corporate security Asset Protection intelligence law enforcement military or emergency management experience.
- Previous supervisory or team-lead experience.
- Experience with AlertMedia ThinkLP CCTV access control or comparable technologies preferred.
- Experience supporting a geographically dispersed or global organization preferred.
The accomplished individual will possess
- Strong analytical written verbal and interpersonal communication skills.
- Ability to analyze multiple information sources and identify potential security concerns.
- Strong attention to detail and ability to maintain accurate documentation.
- Ability to manage multiple priorities in a fast-paced operational environment.
- Sound judgment and ability to remain composed during critical incidents.
- Ability to maintain confidentiality and appropriately handle sensitive information.
- Strong computer skills and ability to learn new security and analytical technologies.
An outstanding professional will have
- Bachelors degree in criminal justice Security Management Emergency Management Intelligence Studies or a related experience will be considered.
- GSOC corporate security Asset Protection intelligence law enforcement military emergency management or related experience.
- Experience with CCTV access control mass notification incident management or intelligence platforms.
- Experience with AlertMedia ThinkLP or comparable platforms preferred.
- Experience supporting retail corporate or global operations preferred.
Schedule & Operational Requirements
This position operates on a flexible in-office work schedule with possible day and evening shifts based on operational requirements. Flexibility may occasionally be required to support significant incidents executive travel special events or other business requirements.
Our Competencies for All Employees
Courage: Doesnt hold back anything that needs to be said; provides current direct complete and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isnt upset when things are up in the air; doesnt have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people up down and sideways inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each persons career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process please contact Tapestry People Services at 1- or
Visit Tapestry Inc.
Base Pay Range
$66300.00-$75000.00Here are some of the benefits that we offer: Medical insurance Dental insurance Vision insurance 401 (K) Paid Paternity and Maternity leave Commuter Benefits Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
Required Experience:
IC
About Company
Tapestry Is The First New York–Based House Of Modern Luxury Lifestyle Brands. The Company's Portfolio Includes The Coach, Kate Spade New York, And Stuart Weitzman Brands. Learn More About Tapestry And Their Brand Vision.