Aging Specialist

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Welcome and thank you for your interest in employment with Loudoun County Government!

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Loudoun County Parks Recreation & Community Services (PRCS) is dedicated to connecting all communities through exceptional people parks and programs. Our goal is to make Loudoun the community of choice through outstanding experiences while promoting diversity equity inclusion and accessibility. We celebrate the strengths of individuals and collaborate to deliver programs and community services that provide social personal economic and environmental benefits to last a lifetime. Come be a part of something that matters!

Under the general direction of the Elder Resources Program Manager the Aging Specialist serves as the primary point of contact for older adults caregivers professionals and community members seeking information assistance and access to aging services and community resources. This position provides person-centered information and referral services requiring specialized knowledge of aging-related programs benefits and services available to older adults and caregivers.

The Aging Specialist conducts brief assessments to identify needs gathers relevant information identifies underlying concerns and connects individuals with appropriate resources and support that promote independence safety and quality of life in the community. Contacts may involve complex situations requiring problem-solving critical thinking strong communication skills and sound professional judgment.

The position responds to walk-in telephone email and appointment requests and works directly with older adults caregivers and professionals to assess needs address concerns and identify appropriate resources and solutions. The Aging Specialist assists individuals and families in navigating complex systems and accessing programs services and supports that help older adults remain safely and independently in the community whenever possible.

The position maintains accurate and timely documentation and collaborates with internal staff and community partners to ensure individuals receive appropriate information assistance and referrals. This position has no supervisory responsibilities.

We are currently hiring for the following location(s):

• PRCS 742 Miller Drive SE Leesburg VA

• Addresses requests for information and referral/assistance with professionalism and expertise; evaluates client needs identifies appropriate resources and services; makes necessary referrals; conducts follow-up; and utilizes forms and automated systems in compliance with service standards state reporting requirements and the Agencys established policies and procedures.
• Manages and sustains confidential client records ensuring they contain vital information for emergencies. Confirms that the records align with the requirements of grants and programs.
• Keeps the essential program documentation up to date.
• Evaluates the requirements of clients; identifies the resources that can be utilized to fulfill those needs. Responds to urgent situations including instances of abuse neglect or suicidal thoughts ensuring that clients obtain prompt support or are referred to the relevant departments or agencies.
• May carry out additional critical job responsibilities pertinent to the role and departmental assignment.

Hiring salary is commensurate with experience.

Bachelors degree in Social Work Human Services Gerontology Psychology Sociology Public Health or a related field and two (2) years of professional experience providing information assistance support or services to older adults caregivers individuals with disabilities or other vulnerable populations in a social or human services setting; or an equivalent combination of education and experience.

Preferred Qualifications:

• Masters degree in Social Work Gerontology Human Services Public Health Psychology Counseling or a related field.
• Experience providing information and referral services case management care coordination discharge planning or related human services.
• Knowledge of aging services community resources public benefits and programs available to older adults and caregivers.
• Experience working with individuals and families experiencing complex needs or crises.
• Experience using electronic case management or client tracking systems.
• Experience working in aging services healthcare long-term care or a community-based setting.
• Bilingual or multilingual communication skills are preferred.

Must undergo and pass pre-employment background checks including criminal credit and DMV checks. A valid drivers license and a good driving record are required. Annual reviews of driving records may be conducted to ensure ongoing qualification; complete department- and state-required training as necessary.

Equal Employment Opportunity
Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer we consider all qualified applicants regardless of age color disability gender identity genetic information national origin political affiliation race religion sex sexual orientation or other non-merit factors.

Reasonable Accommodation
Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at
oremail Human Resources.