Agency Relations Coordinator
Job Location:
Sioux Falls, SD - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Location:
Worker Type:
RegularWork Shift:
Day Shift (United States of America)Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$20.75 - $31.50Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Serves as the primary contact for Avera Health Plans Broker Agency and Consultant network. The Agency Relations Coordinator is responsible for coordinating all distribution channel support including agent onboarding E&O insurance marketing and collaterals compliance and training. Responsibilities include managing the agent appointment process evaluating the compliance status of appointed agents coordinating the new quote process in conjunction with Avera Health Plans departments contract management training and content expertise in Avera Health Plans products and services.
What you will do
- The Agency Relations Coordinator will coordinate and carry out the functions necessary for outstanding agency sales management as measured by new sales growth client retention survey response and compliance metrics.
- Build strong personal relationships with agents consultants and their groups and will assure that the distribution network is compliant with all federal state and internal regulations requirements and policies.
- Responsible for training agents on portals commissions and product offerings.
- Educate and promote Avera Health Plans products and services. Monitors the agent portal and reports any issues to the appropriate vendor. Fully compliance agent appointment and reappointment process. Current agent manual outlining Avera Health Plans current policies and procedures.
- Responsible for completing and submitting all required weekly and monthly agent activity reports.
- Track and report Broker/Agent performance and market evaluation.
- During peak sales periods the Coordinator assists with sales efforts across individual Medicare supplement and other lines of business.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.
Required Education License/Certification or Work Experience:
- South Dakota Resident Producers License - South Dakota Division of Insurance Avera Health and Life license is required in all active service states within 90 Days
- 4-6 years Experience in customer service sales or related position preferable in a health related business.
Preferred Education License/Certification or Work Experience:
- Bachelors Business and/or Marketing or related field
Expectations and Standards
- Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
- Promote Averas values of compassion hospitality and stewardship.
- Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .
Required Experience:
IC
