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Administrator L3

Wipro

Job Location:

Mountain View, CA - USA

Yearly Salary: USD 45000 - 121000

Posted: 1 November 2026 (Yesterday)

Application Deadline: 29 January 2027

Vacancies: 1 Vacancy

Job Summary

Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .

Job Description

The Dedicated Support Specialist is responsible for delivering comprehensive technical support during new hire onboarding ensuring a seamless experience across MacBook and Windows environments. This role focuses on device configuration troubleshooting and providing white-glove service to maintain the highest standard of client support. The specialist will manage onboarding sessions coordinate schedules and collaborate with technical teams to uphold current standards and best practices.

Key responsibilities include:

Configure all new hire devices (primarily MacBook) and ensure updates and patches are completed prior to onboarding sessions.
Manage requests schedule sessions and send calendar invites for all device onboarding activities.
Deliver onboarding sessions covering Identity Pass completion Multi-Factor Authentication VPN setup Slack configuration and device enrollment.
Lead training for executive assistants and business managers on the onboarding process.
Provide on-site and remote support for end users via ticketing systems.
Offer secondary support during Meetup weeks as identified by leadership.
Maintain clear communication with clients regarding support processes and expectations.

Required Qualifications:

Strong expertise in Mac OSand Windows OS.
Proven ability to troubleshoot hardware and software issues.
Excellent communication and interpersonal skills for client-facing interactions.
Ability to coordinate effectively with technical teams and manage scheduling tasks.
Experience with onboarding processes including MFA VPN and collaboration tools (e.g. Slack Teams).
Customer-first mindset with strong problem-solving skills.

Desired Attributes:

Comfortable delivering white-glove service in high-pressure environments.
Strong organizational skills for managing multiple onboarding sessions.

Collaborative approach to working with on-site and remote technical teams.

Mandatory Skills: Desktop Support.

Experience: 3-5 Years.

The expected compensation for this role ranges from $45000 to $121000 .

Final compensation will depend on various factors including your geographical location minimum wage obligations skills and relevant experience. Based on the position the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options disability insurance paid time off (inclusive of sick leave) other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Required Experience:

Unclear Seniority

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About Company

Wipro

As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.

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