Administrative Manager
San Francisco, CA - USA
Job Summary
Job Summary
IndependentlysupervisesclinicoperationsintheTheCardiovascularCare&PreventionCenterMission Bay including multiple providers such as Physicians/Advanced Practice Providers/Registered Nurses/Medical Assistants/and Sonographers. Subordinates include staff involved with professional operational functions. Independent oversight of administrative areas such as practice revenue management billing systems and procedures facilities and safety procedures registration new patient coordination scheduling referrals medical records storage and maintenance insurance authorizations. May also supervise patient support staff such as medical assistants RNs sonogrpahers or LVNs in coordination with the nursing lead.
Department Overview
The Cardiovascular Care and Prevention Center is a complex multidisciplinary specialty clinic that treats patients from new patient referral through ongoing medical management. The patient populations served include general cardiology and cardiology subspecialties and will be a liaison for Medical Assistants at Berkely Outpatient Center Bayfront and San Mateo.
Responsibilities
% oftime | EssentialFunction(Yes/No) | KeyResponsibilities (TobecompletedbySupervisor) |
15 | YES | Independently supervises administrative operations and facilitates the flow of patient careactivitiesandcoordinationoftheinterdisciplinaryclinicalstaffforassignedclinics/ centers. Assures quality care and compliance with internal policy external regulations and accepted practices across the continuum of care. May also supervise the fiscal operations. |
15 | YES | Independently supervises the quality of employees meeting patient service standards and coordinates the clinic patient care services resolves system issues advises on workmethodsmanagesschedulingbasedonpatientcensusandensurescompliance withinternalproceduresandexternalregulations.Mentorsstafftocommunicatewith patients regarding their conditions treatments and concerns. |
10 | YES | Independentlyevaluatessubordinatestaffandparticipatesindecision-makingonhiring salary actions disciplinary actions performance ratings and other human resources matters.Evaluatesthecompetenciesofclinicalstaffaccordingtoscopeofpracticefor the position. |
10 | YES | Independently manages completion of orientation and training of all patient care staff. Identifies and implements department specific educational opportunities for staff in collaborationwithambulatoryadministration.Assuresworkisperformedinadherenceto patientservicestandardsinternalpoliciesexternalregulationsandquality/quantity expectations. |
10 | YES | ServesasaresourcetoClinicStaff/Directorsonpatientcareissuesnewpoliciesand technology. Keeps staff informed of changes and resolves escalated issues. Independently makes decisions with physician dyad partner and recommends internal policies and procedures for quality improvementwithin the practice(s). May serves as a resourcetostaffforinstructingpatientsonchronicdiseasesandself-caremanagement andwithdiagnosticandtherapeuticproceduresandtreatmentsincollaborationwiththe physician dyad partner. |
10 | YES | Participates in the performance of routine audits and accreditation an licensing inspectionreadinessactivities.Monitorsservicesprovidedbysupportdepartmentsand collaboratestoimproveutilizationandefficiency. |
10 | YES | Promotes a climate of effective teamwork communication and collaboration. Communicates regularly on practice activities and on pertinent operational or human resourcesissues.Isindependentinproblemsolvingwithcollaborationfromtheteamto work on issues and provide solutions. |
10 | YES | Encourages and assists staff in meeting professional goals. Using standard practice evaluationtoolstoidentifyareasforgrowth.Consultswithclinicalleadersandeducators on developing implementing and evaluating strategies for performance improvement. |
5 | YES | Understandsunitfinancialgoalsandeducatesstaffofcost-containmentstrategies. Independently maintains unit expenses within budget. |
5 | YES | Monitorsandensuresthatfiscalandmaterialresourcesaremanagedaccordingto budgetary parameters across assigned clinic(s) or center(s). |
100% | (Toupdatetotal%entertheamountoftimeinwholenumbers(withoutthe%symbol-e.g. 1520)thenhighlightthetotalsum(e.g.1%)atthebottomofthecolumnandpressF9.The totalsumshouldaddupto100%.) |
Qualifications
Required Qualifications
- Bachelors degree in related area and / or equivalent combination of experience / training.
- Minimum five (5) years of healthcare admin analyst/leadership experience
- Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a clinic(s) / center(s). Strong knowledge of practice operations.
- In depth knowledge of patient care clinical standards and care delivery systems external regulations and internal policies.
- Strong knowledge of human resources management policies with the ability to train monitor evaluate and document human resources issues and performance and to participate in decision-making on human resources matters.
- Strong analytical and critical thinking skills with the ability to quickly analyze problems determine appropriate level of intervention and develop and apply effective solutions.
- Strong interpersonal skills for effective collaborations and problem solving with all levels of management and staff consultants and outside agencies.
- Strong written and verbal communications skills with the ability to train and mentor subordinates to convey complex clinical and technical information in a clear and concise manner.
- Strong knowledge of business software and specialized applications and data management systems used in clinic / center patient care.
- Utilizes electronic medical record system as well as other organizational information systems to gather organize and report data relevant to clinic specialties within.
Preferred Qualifications
Masters degree
Required Experience:
Manager
About Company
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only camp ... View more