Administrative Coordinator, Home Health

BAYADA Home Health Care is seeking a compassionate organized and dependable Administrative Coordinator to support our Medicare-certified home health office in Honolulu. This full-time role serves as an important first point of contact for clients families clinicians referral partners and visitors while helping the office team coordinate services efficiently and professionally.

The ideal candidate enjoys helping others communicates with warmth and confidence and can manage competing priorities in a fast-paced healthcare environment. They will bring strong attention to detail sound judgment and a commitment to protecting confidential information.

• Answer and triage incoming phone calls route inquiries appropriately and provide courteous support to clients families clinicians and referral sources.

• Greet visitors and create a welcoming professional office experience.

• Coordinate and maintain schedules for field clinicians and client services escalating coverage concerns or scheduling changes to the appropriate team member.

• Enter update and verify client employee referral and scheduling information in company systems and electronic records.

• Support referral intake and service coordination by communicating timely accurate information to office and field staff.

• Prepare correspondence reports meeting materials and other documents as needed.

• Maintain organized paper and electronic files in accordance with company policies privacy requirements and applicable healthcare regulations.

• Assist with tracking required documentation authorizations appointments and follow-up items.

• Support payroll billing and other office processes by gathering and routing accurate information to the appropriate partners.

• Work collaboratively with clinical client services recruiting and leadership team members to support continuity of care and a positive client experience.

• Participate in office meetings training quality improvement activities and other team initiatives.

• Perform additional administrative duties as assigned.

• High school diploma or equivalent required; additional education in business administration healthcare administration or a related field is a plus.

• Previous experience in an administrative customer service scheduling medical office or healthcare setting preferred.

• Strong verbal and written communication skills with the ability to interact respectfully with people from diverse backgrounds.

• Excellent organization prioritization follow-through and attention to detail.

• Ability to handle confidential and sensitive information with discretion.

• Proficiency with Microsoft Office and the ability to learn electronic medical record and scheduling systems.

• Ability to work effectively both independently and as part of a collaborative office team.

• Commitment to BAYADAs values of compassion excellence and reliability.

At BAYADA we believe that everyone deserves a chance to live at home with comfort independence and dignity. Our office teams help make that possible by supporting the clinicians clients families and communities we serve every day.

In this role you will join a mission-driven organization where your professionalism care and reliability make a meaningful difference. You will have the opportunity to grow your healthcare administration experience while contributing to a team dedicated to delivering high-quality home health services.

• Be part of a mission-driven nonprofit organization

• Monday through Friday schedule

• Weekly pay; $19-22/hour

• Comprehensive benefits including medical dental vision paid time off paid holidays 401(k) with company match direct deposit employer-paid life insurance and employee assistance program

• Career growth and professional development opportunities

• A collaborative caring and values-driven office culture

BAYADA Home Health Care is an equal opportunity employer and is committed to fostering an inclusive workplace. We consider qualified applicants without regard to race color religion sex gender identity sexual orientation national origin age disability veteran status or any other characteristic protected by applicable law.

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As an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.