Administrative Associate II District I

Agency

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Job Classification Title

Administrative Associate II (S)

Position Number

Grade

NC02

About Us

Its the mission of the NC Department of Transportation to connect people products and places safely and efficiently with customer focus accountability and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

This is an anticipated vacancy.

This posting is for an Administrative Associate II position in the District I Office. This position serves as administrative support to the District 1 and Resident Engineers offices. Duties include but are not limited to preparing documents and correspondence for projects entering documents reports and samples into Microsoft SharePoint and HICAMS office purchasing and processing invoices answering calls scanning files and large plans filing and maintaining records assisting the public with any request via email phone Contact Us and/or walk-in contact and other clerical duties assigned by supervisors. This position also will assist with the processing of materials received tickets driveway permits road additions/abandonments and house moves.

Additional Expectations:
Effectively communicate technical knowledge with Engineers coworkers and the public. Good communication skills are required in both verbal and written activities. Possess general mathematical skills significant vocabulary/grammar skills for proofreading correspondence reports and other documents. Ability to schedule and coordinate a variety of appointments meetings and or conferences. Applicant should be computer literate and possess experience using modern word processing spreadsheet email and internet software and have the ability to learn and apply DOT computer programs such as SAP Ariba SharePoint and Hicams. Customer service experience (over telephone personal and electronic) is also strongly preferred. Candidates should possess excellent composition skills attention to detail and need for consistency with data entry and correspondence. Management prefers a candidate with customer service experience and a personable attitude. Must be able to work in an inside environment including being exposed to significant sitting for long periods of time.

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC02 $31200 - $51249

Management prefers applicants with the following:

• Customer service experience including resolving customer issues.
• Experience with Microsoft Office using programs such as Outlook Word and Excel.
• Experience completing and/or maintaining records and reports.
• Experience reviewing detailed documents and records for accuracy and completeness.
• Experience with letter writing using correct spelling punctuation and proofreading.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Amarah Davis

Email: