Administrative Assistant II

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA we strive to create a culture in which people know they matter and are part of something important ensuring the abilities of all employees are used to their fullest potential.

JOB DESCRIPTION:

*This role is open to any US CNA office

We are seeking an experienced Administrative Assistant II to provide proactive high-quality administrative and operational support to leaders within our Commercial Underwriting organization. This role helps leaders operate efficiently by managing complex logistics preparing data-driven materials and serving as a trusted partner across teams.

The ideal candidate is highly organized detail oriented adaptable and comfortable working in a fast paced collaborative environment while handling sensitive and confidential information with discretion.

Qualified candidates should have intermediate skills in the Microsoft Office Suite including PowerPoint and Excel plus experience using AI tools (such as Copilot or similar). Familiarity with data analysis and reporting tools (such as Looker and Power BI) is helpful along with the ability to thrive in an agile learning environment.

Key Responsibilities
Administrative & Executive Support
Provide proactive administrative and logistical support that enables leaders to focus on strategic priorities.
Manage complex calendars meeting logistics and scheduling; anticipate conflicts and resolve issues independently.
Coordinate end-to-end travel arrangements and process expense reports accurately and on time.
Draft prepare and distribute professional correspondence reports presentations and meeting materials.
Prepare large datasets reports and presentation materials for senior leadership and internal or external meetings.
Maintain organized electronic files SharePoint sites and databases with strong version control and file hygiene.
Handle sensitive and confidential information with a high level of discretion and professionalism.
Business & Broker Support
Provide timely and accurate support related to broker and agency activities as applicable.
Update and maintain business opportunities relationships and reporting in Salesforce and other internal systems.
Partner with internal teams to support onboarding changes and agency needs.
Gather data and prepare analyses reports and presentations to support business unit priorities.
Customer Service & Partnership
Serve as a reliable point of contact for leaders and internal partners responding promptly and professionally.
Apply sound judgment and initiative to identify solutions and escalate complex issues appropriately.
Adapt effectively to changing priorities while maintaining a high standard of service and accuracy.
Office & Project Support
Assist with special projects as needed with quality accuracy and timely execution.
Ensure final deliverables are complete meet quality standards and achieve intended outcomes.
Coordinate meetings events and team activities as needed.
May serve as a facilities and office liaison including supply management equipment coordination and vendor support.
Process invoices accounts payable activities and other operational requests as required.

Qualifications
Education & Experience
Some college coursework preferred (Business Accounting Marketing or related field).
Typically 4 years of administrative experience preferably supporting leaders or teams in a professional services or corporate environment.
Skills & Capabilities
Strong written and verbal communication skills with professional judgment and tone.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong interpersonal skills with the ability to collaborate effectively across levels and functions.
Ability to work independently anticipate needs and resolve issues proactively.
Intermediate proficiency in Microsoft 365 (Outlook Teams Word PowerPoint Excel); strong PowerPoint and Excel skills preferred.
Experience using AI productivity tools (e.g. Copilot or similar) and comfort learning new technologies.
Familiarity with data analysis or reporting tools (e.g. Power BI Looker) is a plus.

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In certain jurisdictions CNA is legally required to include a reasonable estimate of the compensation for this District of Columbia California Colorado Connecticut Illinois Maryland Massachusetts New York and Washington the national base pay range for this job level is $35000 to $65000 determinations are based on various factors including but not limited to relevant work experience skills certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees and their family members achieve their physical financial emotional and social wellbeing goals. For a detailed look at CNAs benefits please visit.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation please contact.