Administration Support

Sandvik Mining is looking for Branch Administrator Phoenix AZ

If you areteamplayer with a strong customer focus and dedication to providing top notch customer service you would be a good candidate for this role with Sandvik.

Sandvikhas a strong platform based on our world-class R&D capabilities and premium high-tech products. We are at the forefront of automation digitalization and electrification and sustainability is an integral part of how we do business.We seek bright curious and forward-thinking multi-cultural team members who are motivated by serving customers and employees in future proofing business and thrive in an inclusive learning culture.We offercompetitive wages and benefits strong support forlearning and professional development and opportunities to grow asuccessful rewarding careerin a diverse collaborative and globally connected organization that values innovation fairness and longterm impact.

Business area Mining isa global leading supplier of equipment and tools parts service digital solutions and sustainability-driving technologies for the mining and construction industries. Applicationsinclude rock drilling rock cutting loading and hauling tunneling and quarrying.

The Branch Administrator will be an onsite role in office in Phoenix AZ

Key Responsibilities:

As the BranchAdministrator you willbe responsible forperforming administrative services for our Phoenix Arizona location which may include office clerical and support services and customer service. As well as being responsibletosetup jobs for the workshoppreparepackets for supervisors andentertrackandexpediteall workshop work in process (WIP) willbe responsible foranswering customer requests andquestions andwill be the first point of contact for visitors to the facility. This role will also support local managements administrative needs includingscheduling ofmeetings and arranging travel.

Additionally the BranchAdministrator will:

• Answer and direct phone calls and messages within range of knowledge and authority

• Follow up on orders as requested

• Handle various arrangements supplies and support for meetings trainingclassesand other functions

• Book travel arrangements and accommodations for visitors and personnel asrequired

• Order office supplies to ensure proper inventory

• Organize minor maintenance and repair of building

• Provide general clerical support including accounts payable/receivable mail distribution processing of credit applications and data entry

Aurora and Sales Tools

• Enter warranty sales tools claims and close aurora job upon acceptance or rejection of claim

Administrative Duties

• Order vehicle safety equipment for fleet

• Order uniforms for field service technicians

• Order tools for field service technicians

• Order office supplies for technicians

Accounting

• Maintain AP links for orders placed; amend and receive orders

• Work with AR to resolve outstanding balances

• Work with vendors and customers to be set up in Sandvik ERP

Finally theBranch Administrator will:

• Secure parts and materials for technician jobs

• Prepare quote information for parts and service jobs

• Coordinate with vendors for orders

• Follow up with Sandvik internal stakeholders asrequiredto satisfy the requirements of WIP

• Prepare quote and invoice jobs

• Verify and enter technician time into jobs

• Produce reports of in processbacklogand future jobs

• Work inAurora S34 system processing

• Open field service jobs for billable workwarrantyand jobs for other areas of parts & service

• Open N00 jobs for new units; PDI warranty other work to be performed on the new unit

• Maintain/track open field service jobs

Minimum Qualifications:

• High school degree or GED

• 2 years experience in office / inventory management

• Successfully maintains a consistently positive attitude in the workplace

• High proficiency with MS Office Suite

Preferred qualifications:

• Excellent customer relationship skills
• Strong organizational and time management skills
• Proactive in finding / solving problems
• Independent worker
• Experience with accounting related activities

Location: Phoenix AZ

Compensation Range: $27 to $32/hour

Work authorization

Must have the legal right to work in the United States on anindefinite basis without employer sponsorship.
(Please note: temporary work authorizations including OPT do not meet this requirement.)

This position will be posted a minimum of 5 days or until filled.

Benefits:

Sandvik offers a comprehensive total compensation package including a competitive benefits package of health dental and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development training and career advancement.

How to apply

For immediate consideration please apply online at to the Branch Administrator position R003217.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Any applicant who because of a disability needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.