Accounts Receivable Analyst Service Strategy Enablement

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the team

The Finance Operations (FinOps) team provides and enhances core business services that are the backbone for Stripe. FinOps uses data and operational excellence to deliver technology solutions payroll services operational excellence and monetization services to Stripe.

What youll do

Were seeking a Monetization Services Analyst to join our growing team. Youll focus on enhancing the user experience by developing efficient and timely billing mechanisms for custom contracted accounts. Youll also work on improving the design and management of Accounts Receivable (AR) workflows by collaborating with several cross-functional partners including Accounting Finance Tax Seller Systems and Engineering.

Responsibilities

Work comfortably with legal contracts and demonstrate a strong attention to detail

Develop and manage efficient billing and collection processes for complex user agreements and new business operations

Create scalable and auditable Accounts Receivable (AR) processes for both new and existing users

Collaborate with various internal teams such as Commerce Systems Global Deal Management Legal Sales Ops Internal Audit Go-To-Market Engineering and Accounting teams to implement innovative commercial structures and adapt to changing business needs

Partner with account managers to resolve user inquiries related to onboarding implementation billing and collections

Act as a customer advocate by providing feedback and insights to internal teamsincluding Sales Product Management Engineering Support and Legalon ways to improve and innovate the Stripe user experience

Help identify build and implement ongoing process improvements to enhance overall operations

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

5 years of experience in a client-facing role preferably in customer success consulting financial services account management or sales with a focus on technical products

A proven track record of leading technical discussions and persuading others to take action based on the value of proposed solutions

A detail-oriented mindset while being able to see the broader impact of aggregated transactions

Strong problem-solving skills with the ability to navigate data and collaborate with others to find answers

A background in operational excellence including strong organizational and time management skills

Preferred qualifications

Strong ability to analyze processes (and associated data) to understand impact on customers and financial outcomes

Proficient in SQL with professional experience in GSuite and GSheets especially handling large datasets

Experience or knowledge of the payments industry

Demonstrated experience in project management and consulting with an ability to collaborate effectively across teams

A genuine passion for learning and solving problems through infrastructure and automation

A proactive mindset with a willingness to challenge assumptions and think creatively