Accountant, AI Operations

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

ACCOUNTANT AI OPERATIONS

Play a key role in standing up and running SpaceXs commercial infrastructure by owning order-to-cash collections across Grok API usage subscriptions and enterprise agreements. You will run the live receivables book build scalable playbooks and workflows partner cross-functionally to collect what is owed while preserving customer relationships and help construct the systems the next generation of products will run on. The ideal candidate treats every interaction as a customer service moment follows (and improves) established processes flags issues early and takes initiative to automate coach and drive results.

RESPONSIBILITIES:

• Build and maintain the playbook for outreach disputes dunning service restrictions and escalations; know when a case requires an exception
• Review high-risk work (disputes short payments write-offs account status changes customer commitments) before it reaches a customer or affects the close
• Own accounts through outreach dispute resolution payment application and reconciliation when required
• Protect the customer relationship while resolving the balance
• Own DSO aging and collection performance; be accountable for improving those results
• Keep the receivables ledger clean with cash applied disputes documented and every balance explainable
• Partner with the billing and revenue accounting to fix root-cause issues credits adjustments and uncollected balances
• Deliver complete and accurate collections data on time for monthly and quarterly close
• Work across Campfire Salesforce NetSuite Stripe Databricks D365 and support queues
• Use AI for repetitive work; review output before it reaches a customer or the books and incorporate what works into team operations

BASIC QUALIFICATIONS:

• Bachelors degree
• 1.5 years of experience in collections billing accounts receivable or order-to-cash

PREFERRED SKILLS AND EXPERIENCE:

• Bachelors degree in accounting finance business or other business discipline
• Experience owning a receivables portfolio and its results (cash collected aging customer conversations)
• Bachelors degree in accounting finance business or related field
• Experience owning a receivables portfolio and its results (cash collected aging customer conversations)
• Comfort working across systems such as Salesforce NetSuite and billing platforms
• Strong Excel or Google Sheets skills
• Experience using AI for repetitive work
• Excellent written verbal and interpersonal communication skills
• Multi-entity or multi-currency receivables experience
• SOX audit support credit review or credit-risk experience
• SQL Databricks D365 or other self-service data skills

ADDITIONAL REQUIREMENTS:

• Must be willing to work long hours or weekends when needed to meet critical deadlines such as month-end and quarter-end close
• This position is based in Palo Alto CA and requires being onsite full-time hybrid and remote work will not be considered

COMPENSATION AND BENEFITS:

Pay Range:
Level 1: $95000.00 - $130000.00
Level 2: $110000.00 - $155000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills education and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives in the form of company stock or long-term cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual carryover and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.