Account Manager Job ID 2026-1884
Seattle, WA - USA
Department:
Job Summary
- Manage an assigned book of business (approximately 300400 accounts) serving as the primary point of contact for clients.
- Identify pitch negotiate and close upsell and renewal opportunities across Martindale-Avvo products and services.
- Meet or exceed monthly revenue upsell and churn-reduction targets.
- Proactively handle and save customer cancellation inquiries through consultative problem-solving.
- Onboard and manage new customer accounts as assigned.
- Provide strategic data-driven marketing recommendations to help clients optimize their profiles advertising and overall digital presence.
- Analyze performance metrics historical trends and reports to recommend growth opportunities and improve customer outcomes.
- Build and maintain long-term high-level client relationships rooted in trust and value.
- Maintain high activity levels and accurate sales forecasts using Salesforce and internal tools.
- Develop deep expertise in Martindale-Avvo products online marketing trends and competitive offerings to confidently address objections and position solutions.
- Deliver a consistently high level of professionalism while complying with all company policies and ethical sales standards.
- Bachelors degree or equivalent work experience.
- 2 years of successful B2B sales experience in a solutions-oriented environment; digital marketing experience is a plus.
Strong consultative selling negotiation and closing skills (phone sales experience preferred). - Excellent written and verbal communication and presentation skills.
- Tech-savvy with experience using Salesforce Google Workspace and other business tools.
- Proven ability to build customer loyalty and long-term relationships.
- Exceptional organizational time-management and attention-to-detail skills.
- A positive competitive mindset with a strong work ethic and desire to succeed.
- This role starts at a base of $50000 plus commission
- 3 weeks of paid vacation sick time and paid holidays
- Medical dental and vision coverage. Life insurance
- 401(k) with company match
- Commuter benefits where applicable (including an ORCA card for Seattle employees)
- Voluntary benefits including pet home and auto insurance
- Accessible transparent leadership and employee recognition programs
- Casual dress code
- The Seattle office is dog-friendly and offers free snacks
Required Experience:
IC
About Company
Internet Brands is an online media and technology company that serves businesses and consumers in four major categories: Automotive, Health, Legal, and Home/Travel. Our fully integrated approach combines leading web solutions for businesses with media websites for consumers. IB's a ... View more