Account Manager

In this dynamic position you will play a vital role in fostering client relationships and ensuring satisfaction with our services at Marion Counseling Services. The ideal candidate will be proactive detail-oriented and possess excellent communication skills.

• Manage and nurture client accounts ensuring their needs are met effectively.
• Develop and implement strategic plans to enhance client satisfaction and retention.
• Coordinate with internal teams to deliver high-quality service and resolve any issues that arise.
• Conduct regular check-ins with clients to assess their satisfaction and gather feedback.
• Prepare reports on account status and client feedback for management review.

• Proven experience in account management or a related field.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent organisational and multitasking abilities.
• Proficiency in CRM software and Microsoft Office Suite.

• Experience in the healthcare or counselling sector.
• Knowledge of client relationship management strategies.
• Relevant certifications or training in account management.