Account Manager

• Exceed sales revenue profitability and client satisfaction targets as assigned.
• Develop and maintain a business plan across your portfolio accounts with individual account plans that achieve the assigned targets.
• Build and maintain a healthy qualified pipeline of new opportunities that lead to sales and revenues by working/networking across municipal leaders and attending/participating in local meetings & events.
• Nurture and develop new opportunities that are logical innovative and strategic to growing SAFEbuilt.
• Ensure high client satisfaction and mitigate revenue & client losses by engaging client leaders leading issue resolution and providing performance reviews and reports.
• Establish yourself and SAFEbuilt a trusted adviser on the industry and community development services thought leader bringing unique value-added insights to your clients that help them meet their objectives.
• Be local and network meet and communicate frequently with leaders in your municipal clients.
• Work closely with the operations teams and SAFEbuilt leaders to grow revenue in existing accounts develop winning solutions serve clients better and meet our overall financial objectives.
• Execute successful account management and sales strategies techniques and best practices to optimize our growth win-rates profitability and client satisfaction.
• Create and present market and competitively differentiated solutions that SAFEbuilt can profitably deliver and support by working closely with operations and all departments.
• Prepare and respond to all target account requests for proposals company information and presentations on the companys capabilities in a manner that distinguishes SAFEbuilt from competition.
• Provide feedback to management to improve the success of sales solutions pricing and go to market.
• Maintain sales and client databases and provide reporting and forecasting as required.
• Perform other duties as assigned by management.

• Positive high-energy business development mentality
• 5 years of professional account management/consultative sales experience with complex business to government or business to business services with a track-record of consistent success.
• Portfolio management experience across many accounts to grow revenue and profitability.
• Deep experience in developing and growing business in complex procurement-centric relationship-based sales that can have long sales cycles and be well-rounded in all aspects of sales and account management.
• Solid understanding of municipal environments including the decision-making and procurement process political dynamics municipal structure and building department operations.
• Operational knowledge of construction building / community development service delivery (e.g. planning & zoning engineering plan review inspections code enforcement for residential and commercial).
• Strong team player able to establish and maintain effective working relationships and build trust.
• Excellent communication skills verbally and in writing for effective presentations and proposals
• Characterized as highly resourceful innovative proactive with highest integrity
• 50% travel required primarily within region; primarily work from home office
• Proficient personal computer skills including MS Office SalesForce
• Bachelors Degree or higher preferably in business operations public admin construction economics communications

Required Experience:

Manager