Help Desk Specialist Jobs in Maryland, MD

OverviewThe Touro Help Desk Specialist will answer and assist with requests from faculty staff and students from across the Touro College and University System. The Touro Helpdesk manages incidents and requests for all Institutional areas: Finance Information Technology Student Services and Human Re...

PLEASE NOTE: It is 100% Onsite position in Suitland MD or Bowie MD. JOB DESCRIPTION:Provides Tier 1 and Tier 2 hands-on IT customer support for end-users.KEY RESPONSIBILITIES:Monitor daily Helpdesk tickets and resolve them in a timely manner.Install remove and manage computer equipment moves for inc...