Customer Support Team Lead Jobs in Pinellas Park, FL
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Customer Support Specialist Callpass
Mid-atlantic Finance Company
Job SummaryThe customer support rep for CallPass handles inbound and outbound calls provides product information and assists customers through timely resolution. Must have good communication skills a willingness to learn and self-motivation.Duties and ResponsibilitiesRespond timely to customer issue...
Customer Support Specialist
Mid-atlantic Finance Company
Customer Support Job SummaryThe customer support representative will be responsible for inbound and outbound calls providing product information and helping customers by being informative empathetic and eager to solve a customers issue quickly. Able to listen learn and resolve any customer inquiry t...
Customer Support Team Lead
Wise
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...