Customer Support Team Lead Jobs in Fullerton, CA

The starting pay range for this position per hour is $25.00 - $27.00. The full pay range for this position per hour is $25.00 - $42.50Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Where You Will WorkConsolidated Aerospace Manufacturing (CAM) is the primary division of Stanley Black & Decker Aerospace. We are a leading innovator and strategic partner in the manufacturing of fasteners fittings and engineered products for the aerospace defense and industrial markets. CAM is curr...

Who We AreWere the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater...