Customer Service Jobs in Hamburg Ia

About the RoleThe Coordinator Customer Experience & Support (DACH) is responsible for managing and supporting our customers distributors and partners as the primary point of contact for after-sales services. This role includes handling service inquiries processing parts orders providing technical su...

Job DescriptionThis position is open to job-share applications.Are You Ready to Make It Happen at Mondelēz InternationalJoin our Mission to Lead the Future of Snacking. Make It PossibleThe role is driving continuous improvement standardization and capability building withing the demand planning func...

About the RoleThe Coordinator Customer Experience & Support (DACH) is responsible for managing and supporting our customers distributors and partners as the primary point of contact for after-sales services. This role includes handling service inquiries processing parts orders providing technical su...

About usAt arculus we design build and maintain cutting-edge autonomous mobile robots and the software ecosystem around them. Our Development department brings together software infrastructure and product experts in a collaborative international environment focused on delivering reliable and high-qu...

Your responsibilities:As Team Lead you manage mentor and support the newly merged Northern Europe Customer Service team covering the DACH Benelux UK and Scandinavian markets by acting as the central point of contact.By fostering a positive work environment you coach and train team members define cle...

Your responsibilities:As Team Lead you manage mentor and support the newly merged Southern Europe Customer Service team covering the Spanish Portuguese Italian and French markets by acting as the central point of contact.By fostering a positive work environment you coach and train team members defin...

Your responsibilities:As Team Lead you manage mentor and support the newly merged Central Europe & Exports Customer Service team covering the Central European countries and other MEA markets by acting as the central point of contact.By fostering a positive work environment you coach and train team m...

WHO WE AREAt Grob Aircraft weve spent decades designing and manufacturing some of the worlds most advanced training aircraft trusted by air forces across the globe. Now as part of Helsing Europes leading defense AI company we are combining proven aviation excellence with state-of-the-art artificial...

ResponsibilitiesResponsibility for the key customer service accountEnd-to-end management in coordination with the logistics support team regarding spare parts and servicesRegular contact with customers through conference calls and on-site visitsHandling of order changes and customer complaintsMonito...

Independent handling of customer inquiries complaints and issues via emailTaking on additional tasks that support the operational business in our call centersClose collaboration with internal teams to optimize processes and workflowsSupporting the quality team to ensure quality standardsAssisting in...

Functional and disciplinary leadership of a team of customer service experts and project managersManagement coordination and further development of our external call centersManagement monitoring and continuous optimization of existing customer service processes to ensure the best possible customer e...

Hinter exzellentem Service steht immer ein exzellenter Prozess. Als Prozessmanager:in Customer Service bist Du bei Breuninger weit mehr als ein:e klassische:r Prozess-Analyst:in oder ein:e passive:r Dokumentierer:in Du bist unser:e Business & Knowledge Architect.Du räumst subjektive Entscheidungswe...

Join SIXT and help shape the future of shared mobility with our SIXT Share service. As a Customer Service Agent (m/f/d) you handle incoming customer inquiries in Dutch via phone and email resolve complaints with empathy and provide tailored solutions while collecting valuable feedback. Your support...

Collaboration with external service providers and their quality managers to ensure quality standardsContinuous improvement of customer satisfaction and other quality-related KPIsCollaboration with the internal last-level team and other international teams to ensure qualityExpansion and maintenance o...

Unterstützung des Country Managers bei der Lokalisierung von Inhalten und Marketingkampagnen um sicherzustellen dass unsere globale Strategie beim griechischen Markt Anklang findetEnge Zusammenarbeit mit funktionsübergreifenden Teams z. B. aus den Bereichen Logistik Customer Service und MarketingÜbe...

About your tasks:Define and drive the product strategy for conversational AI covering chat and voice experiences across web and appLead the development of AI-powered agent tools improving efficiency and enabling human agents to focus on high-value casesOwn workflow automation and operations integrat...

About your tasks:Define and drive the product strategy for conversational AI covering chat and voice experiences across web and appLead the development of AI-powered agent tools improving efficiency and enabling human agents to focus on high-value casesOwn workflow automation and operations integrat...

Zusammenarbeit mit dem Customer Service bei Themen rund um die AuftragsanlageVerantwortung für die Auftragsabwicklung sowie Unterstützung weiterer Standorte bei der dezentralen AuftragserfassungKommunikation mit Standorten Kundenbetreuer*innen und dem Labor zu Fragen der ProbenbearbeitungPrüfung von...

Further development of our Swiss marketLeading implementing and monitoring strategic initiatives and projectsIdentifying and developing locally relevant marketing initiativesSupporting the marketplace model by generating new local leadsClose collaboration with various departments e.g. marketing tech...

At SIXT we dont just rent cars  were redefining mobility. With a bold brand market-leading digital presence and relentless drive for innovation Online is our largest and most dynamic sales channel. Its where millions of customers first meet SIXT and where the business is won or lost. To keep this en...