Contact Center Services Jobs in USA

OverviewThank you for considering IT Concepts dba Kentro where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers missions fostering professional growth and making a positive impact on our communities....

Statement of DutiesThe 311 Contact Center Quality Coordinator/Analyst is responsible for ensuring the Citys customer service professionals have the knowledge skills and abilities required to effectively serve the Somerville community. The employee must be able to identify diagnose and resolve variou...

At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.Position O...

Location:4910 Tiedeman Road Brooklyn OhioJob SummaryThe Scrum Master partners with the Product Owner business stakeholders and development team to deliver business value by facilitating Agile events promoting team collaboration and supporting continuous improvement. This role focuses on enabling sel...

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality...

When you join VerizonYou want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driv...

JOB SUMMARYProvide leadership and direction to branch staff by fostering employee development through comprehensive training performance coaching regular evaluations motivational strategies and goal-setting initiatives. ESSENTIAL FUNCTIONSMay include any and/or all of the following: Oversee daily br...

JOB SUMMARYProvide leadership and direction to branch staff by fostering employee development through comprehensive training performance coaching regular evaluations motivational strategies and goal-setting initiatives. ESSENTIAL FUNCTIONSMay include any and/or all of the following: Oversee daily br...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

We are seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy that converts our contact center investment into measurable business outcomes.This is a strategic business-facing role rather than a technica...

We are seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy that converts our contact center investment into measurable business outcomes.This is a strategic business-facing role rather than a technica...

We are seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy that converts our contact center investment into measurable business outcomes.This is a strategic business-facing role rather than a technica...

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Disputes Team LeadThe Special Pricing Agreement SPA Anal...

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Disputes Team LeadThe Contact Center Support Specialist...

Why USAAAt USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA where our core values honesty...

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Disputes Team LeadThe Contact Center Support Specialist...

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Disputes Team LeadThe Special Pricing Agreement SPA Anal...

Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have good customer handling skills Certification requirements: GCP (Mandatory) ITIL Foundation (Prefe...

This Position is fully remote in the state of Nevada.Position Summary:The AKC Contact Center handles inbound telephone calls emails live chats and private social media messages involving dog and litter registrations. We are a fast-paced omni-channel customer service department with training and grow...

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality...