Contact Center Jobs in USA

General SummaryThe Customer Relations Analyst I is primarily responsible for timely and effective resolution and accurate documentation of complaints received directly from customers/consumers. The Customer Relations Analyst will use their authority and sound decision-making skills to balance consum...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone offering resources and flexibility to foster your prof...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone offering resources and flexibility to foster your prof...

About CaribouAt Caribou we care about giving people financial freedom so they can focus on whats most important to them. Today less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their mo...

The Information Support Process Specialist position exists to ensure successful delivery of Relationship Services projects procedures and responses and to perform complex duties and functions with responsibility in training mentoring and developing team members in the Relationship Services Departmen...

Job Requisition ID: 64606Department: Sales & Marketing (DEPTSALMRKT)At Dover Fueling Solutions (DFS) we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do but what really fuels us is our people. Theyre the heart of our comp...

Senior Data Analyst- Retail BankingAt Capital One data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database cutting edge technology in 198...

Department:02290 AMG Beverly - ENTStatus: Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:Advocate Medial GroupMonday - Friday 8:00AM - 5:00PMPay Range$35.50 - $53.25This position is eligible for a $5000.00 sign on bonus ½ payable after 90 days of hire and rema...

Department:02050 AMG Barrington 400 W Northwest Hwy - CardiologyStatus: Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:Schedule & Work Hours:Full-time positionMonday through Friday 8:00 AM 5:00 PMNo weekends and no holidaysWork Locations:Primary Sites: Lake Z...

Department:01120 AMG Orland Park 167th - Family MedicineStatus: Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:Must be able to work during the following hours:Sunday: ClosedMonday: 6:45-7:30Tuesday: 6:45-7:30Wednesday: 6:45-7:30Thursday: 6:45-7:30Friday: 6:45-...

Department:02050 AMG Downers Grove 3825 Highland Ave POB - CardiologyStatus: Part timeBenefits Eligible:YesHours Per Week:20Schedule Details/Additional Information:Part-time RNRole: Registered Nurse for Cardiology ClinicSchedule: Part-time 8-hour day shiftsNo holidays weekends or on-callKey Duties:M...

CUSTOMER SERVICE REPRESENTATIVE IIWe are seeking a professional and proactive Customer Service Representative II to join our team. This role is responsible for managing patient communications and ensuring smooth coordination of appointments within a medical office setting. The ideal candidate will p...

As a Solutions Architect you will need expertise in CX platforms (e.g. Genesys Google Five9 TalkDesk Amazon NICE) across various applications such as inbound outbound WFM and other integrated technologies within the CX space (CRM speech analytics omni-channel CX). The purpose of the role is to lead...

The Senior Data Analyst is responsible for analyzing IVR performance and caller behavior data to identify trends uncover issues and provide actionable insights that improve the overall caller experience. This role supports data-driven decision-making across IVR design operations and optimization ini...

The Senior Database Engineer is responsible for the design development and administration of databases that support IVR applications call center services and analytics platforms. This role ensures that data layers for both runtime IVR systems and analytical workloads are reliable scalable and well-i...

The Testing / QA Lead is responsible for ensuring the quality and reliability of IVR and web applications through comprehensive testing and validation. This role owns end-to-end test strategy and execution with a strong focus on voice testing services system integration testing and customer experien...

Customer Experience Representatives (CXR) support the Aesthetics and Consumables department. As a CXR you will receive calls from Health Care Providers internal sales and administrative personnel to place orders for the Allergan Aesthetics business.CXRs serve as first-line representatives responsibl...

Customer Experience Representatives (CXRII) support the Facial Aesthetics Samples department. As a CXRII you will receive calls from Health Care Providers internal sales and administrative personnel to check sample eligibility and process sample request forms for the Allergan Aesthetics business. CX...

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance AllianceOne provides employees the opportunity to be part of a global leader in contact center management with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance cr...