Sr Director of Revenue & GTMO

Chicago, IL - USA

Monthly Salary: $ 190 - 230

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

About Caribou

At Caribou we care about giving people financial freedom so they can focus on whats most important to them. Today less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions and ushering them through the process quickly. On average our drivers save $159/month on their car loans while protecting their investment long term.

Caribou is led by leaders from the technology automotive and finance industries. Were proud to be backed by a great team of investors including QED Investors Goldman Sachs Moderne Ventures Accomplice Link Ventures Motley Fool Ventures and others.

About the Role

Caribou is looking for a Sr. Director of Revenue & GTMO:

Drive business results by enabling and scaling business operations to enable efficient growth and profitability
Establish and implement strong go to market strategies for the Sales and Operations organization.
Identify and project manage high-leverage initiatives that improve the customer experience sales & operational efficiency and team member effectiveness key thought leader on the use of AI to drive down costs.
Lead strategic projects bringing together stakeholders across finance sales operations technology people compliance and more to address our biggest organizational opportunities
Represent your work to executive leaders to advocate for prioritization and resourcing and provide updates on progress and results
Partner cross-functionally to incorporate growth projections financial goals and business strategy into a strategic workforce and headcount plan
Implement effective training and enablement initiatives across Sales and Operations to drive efficient onboarding of new hires and ongoing development of the existing team
Own workforce planning and quality management strategy and team
Be a strategic conduit for business process outsourcing (BPO) partnerships working closely with internal stakeholders to ensure alignment and enable the success of such partnerships
Work with cross-functional partners including Sales and Ops leaders to establish and drive accountability to productivity quality and compliance standards
Establish and maintain a strong voice of the customer and customer experience contact center with close loop mechanisms to resolve customer pain points

This role may work remotely from a state where Caribou operates with a preference for Denver CO or Phoenix AZ.* This role requires attendance at occasional in-person meetings.

About You

You like us are driven to achieve your goals. At Caribou we have just three core values: Give a damn. Velocity. Make the assist. Were motivated. We race towards our goals. And we help each other along the way.

You have 10 years of experience in sales or operations strategy roles including team management.
You are a curious and action-oriented problem solver with the ability to build trust and partnership at all levels of an organization.
You demonstrate the highest levels of ownership and have a proven ability to take ideas and turn them into results.
You are highly analytical and can effectively work in a data-driven organization to translate data to high-impact initiatives that drive the business forward
You recognize the importance of key relationships and are adept at strengthening them.
You have experience managing BPO relationships delivering high-impact training and enablement programs and driving workforce and staffing strategies.

How we will take care of you

Everyone at Caribou is a valued team member. Our compensation and benefits package includes:

Competitive compensation: $190k - $230k
Eligible for annual performance based bonus
Equity options
401(k) retirement program
Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
Robust wellness benefits including company-paid plans for health dental vision mental health disability and basic life insurance.
Optional benefits to suit your individual circumstances such as HSAs FSAs supplemental life and medical insurance and pet insurance.
Up to $1000 per year for eligible professional development expenses.

Our Core Values

We come from all walks of life and are joined together by our shared values which guide our work and how we work together.

Give a damn. What were doing matters. We show up determined to deliver results and we love it.
Velocity. Were intentional about where were going and we race towards it.
Make the assist. We have diverse strengths. We offer and ask for help so we all win.

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability sexual orientation pregnancy status marital status military or protected veteran status genetics or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.

*Caribou does not currently have employee operations in AL AK AR CT DE GA HI IA ID IN KS KY ME MI MO MS MT NC ND NE NH NJ NM NV OH OK PA RI SC SD TN UT VT WV WY.

California Consumer Privacy Act

Required Experience:

Exec

About CaribouAt Caribou we care about giving people financial freedom so they can focus on whats most important to them. Today less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their mo...