Contact Center Jobs in USA

Overview Allied Universal North Americas leading security and facility services company offers rewarding careers that provide you a sense of purpose. While working in a dynamic welcoming and collaborative workplace you will be part of a team that contributes to a culture that positively impacts the...

Working Title: Public Records CoordinatorClassification Title: Confidential Admin. Support IIPosting DetailsPriority Application Deadline (Posting will remain open until filled): Sunday March 22 2026 @ 11:55pm PSTPosition SummaryUnder general direction of the Chief of Operations and California State...

At American Packaging Corporation (APC) youll find the packaging career youve been looking for. With competitive salaries excellent benefits 401(k) plans and tuition reimbursement programs we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packagi...

Leo is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast reliable internet to customers and communities around the world and weve designed the system with the capacity flexibility and performance to serve a wide range of customers from individual households to schoo...

Sourcing Specialist IIILocation: Onsite for training (opportunity Remote later; MUST be local to Houston)Travel (25% of time - will visit another plant if needed) Principal Sourcing Specialist is responsible for independently processing operational procurement purchase requests for their assigned b...

1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center2. Candidate should have strong handson PO experience in member and provider contact center area.3. Candidate should have strong knowledge and work experience on the latest capabilitie...

OverviewThe OpportunityThe SVP Customer Experience & Operations will own the end-to-end post-sale customer lifecycle bringing together proactive Customer Success and responsive Customer Service into a single integrated organization. This executive will be accountable for maximizing retention expansi...

Amelia Developer ( Voice & Chat )Location: San Antonio TX / Plano TX / Tampa FL / Colorado Springs CO / Chesapeake VA / Phoenix AZ - onsiteBill Rate: $60-65/hrKey Skills & Experience to Highlight Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary. Voice...

Title: Programmer Analyst 6 - Salesforce Developer Location: Lansing MI (Hybrid Locals Only) Duration: 12 Months Job Description As a Salesforce Developer youll be comfortable with the development design and implement customizable solutions within Salesforce based upon CRM needs for the Michigan E...

Oteemo is seeking a Lead Full Stack Engineer to support our clients telecom and contact center modernization initiative. This role will act as the onshore technical lead working in a hybrid capacity and coordinating closely with both our clients internal team and a dedicated offshore development tea...

The main requirement for Dominos Customer Service Representatives (CSRs) is to have apositive personality a clear and highly energetic voice and he or she must also be customerservice oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with vario...

Role: AI Functional Tester Location: San / REMOTE (PST hours)Required Competencies: Artificial Intelligence (AI) Functional Testing Regression Testing & Automation knowledge Salesforce AgileMust Have Skills: Experience in Leading AI Applications & Projects. Knowledge in AI enabled Customer facing ap...

The Triage RN Access reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.The Triage RN Access provides clinically e...

Position SummaryThe Contact Center Supervisor is responsible for overall project management of complex multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality workforce management...

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.This...

Job DescriptionMake a Difference at NRECA and Join Us! Are you passionate about helping others and making a meaningful impact Join a team thats proud to be named one of Lincolns Best Places to Work! At NRECA Lincoln were looking for a compassionate and detail-oriented Associate Member Contact Center...

Company Overview Keystone Advisors is a full-service marketing company aligned with Top Health Insurance Carriers and BPO services and support our partners and clients a broad and competitive portfolio of Insurance Options and back office solutions. We have over 40 years experience in Insurance mar...

*This role will require you to be located in Arizona*Amazons Relay Operations Center (ROC) team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment cent...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...

About the roleWe are hiring a Program Manager to join our Systems Enablement team within OMX Operations. As our CCaaS Program Manager you will lead the governance lifecycle and operational extensibility of our contact center platform as we modernize our ecosystem.This is not just a delivery role it...