Call Center Team Lead Jobs in Wake County, NC

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

AgencyDept of Health and Human ServicesDivisionMental HealthJob Classification TitleHuman Services Program Manager I (NS)Position NumberGradeNC18About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17...

AgencyDept of TransportationDivisionHuman ResourcesJob Classification TitleAgency HR Consultant II (NS)Position NumberGradeNC15About UsIts the mission of the NC Department of Transportation to connect people products and places safely and efficiently with customer focus accountability and environmen...

AgencyDept of Health and Human ServicesDivisionSocial ServicesJob Classification TitleBusiness Services Coordinator II (S)Position NumberGradeNC09About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 1...

AgencyDept of Health and Human ServicesDivisionSocial ServicesJob Classification TitleBusiness Services Coordinator II (S)Position NumberGradeNC09About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 1...