Application Support Supervisor Jobs in Knoxville, TN

Your Title: Application Support ManagerJob Location: Knoxville TN or Lake Oswego OR (must work 5am-2pm if located in Lake Oswego)Our Department: Customer SupportAre you a passionate leader dedicated to empowering a support team and delivering world-class customer serviceWhat You Will DoAs an Applica...

Analyze current service department processes and identify areas for improvement through development of process maps and standard operating procedures.Collaborate with stakeholders to define and document requirements and objectives for new ERP and CRM systemsDevelop implement and manage project plans...

BLURB AND BENEFITS ResponsibilitiesGreet customers promptly and courteously in the service drive.Listen carefully to customer concerns and accurately document their needs.Explain vehicle issues recommended services and repair options in understandable terms.Maintain communication with customers rega...