Ivr Jobs in Trenton

Product OwnerRole Description: Expert understanding of Collaboration Tools such as Miro Azure DevOps SharePoint Microsoft Teams Microsoft Powerpoint Microsoft visio Have a Design Thinking Mindset: Personas Journey Maps Story Maps User story writing and Acceptance Criteria Expert Under More...

This will be the Lead overseeing the Offshore team Overall Expectations/Requirements:For Production Support Lead role (Onshore team lead of Offshore team) were looking for someone with 8 years of experience in IT (preferably 4 years of experience in contact center domain). Resource More...

This will be the Lead overseeing the Offshore team Overall Expectations/Requirements:For Production Support Lead role (Onshore team lead of Offshore team) were looking for someone with 8 years of experience in IT (preferably 4 years of experience in contact center domain). Resource More...

We are looking for a Genesys Omnichannel position in AMEX. We need the person to have atleast 8 years of experience in Genesys Omnichannel GAX and GAAP areas. Below are the responsibilities. Design and implement Omni Channel (Genesys Email and Chat) services and blended with G More...

Contact Centre QA Alpharetta GA Job Description Technical/Functional Skills: Must have Contact Center Testing using IVR Cyara Automation CRM testing using Salesforce Agile Way of Working Genesys / Genesys cloud. Good knowledge of Contact Center Domain. Good knowledge of IVR routi More...

Contact Center QA Lead Alpharetta GA Fulltime Job Skills and Responsibilities: Must have Contact Center Testing using IVR Cyara Automation CRM testing using Salesforce Agile Way of Working Genesys / Genesys cloud. Good knowledge of Contact Center Domain. Good knowledge of IVR rout More...

5 years of experience in working on Nice InContact Cloud solution. In Depth Knowledge in InContact cloud solutions NICE Studio Certified Knowledge of designing and development of strategies including SDLC Agile JIRA & IVR coding through InContact Studio. Telecom knowledge includin More...

Brillio/Mastercard St Louis MO (3 days a week onsite is a MUST) Max rate $57/hr on C2C CYARA testing QA Lead 5 Years of Software QA/ Technical testing experience in Voice/Contact Center technologies namely Genesis IVR Experience in generating manual and automation test scr More...

Technology requirements Min 6 yrs hands on KORE.ai SmartAssist IVR Technologies Java Java Script Python Good experience on Conversational AI Platform Exposure to Gen AI and its concepts with conversational AI Products Good experience in understanding the business requirements and cre More...

Technology requirements Min 6 yrs hands on KORE.ai SmartAssist IVR Technologies Java Java Script Python Good experience on Conversational AI Platform Exposure to Gen AI and its concepts with conversational AI Products Good experience in understanding the business requirements and cre More...

Role: Genesys Cloud Developer Location: Remote Client: LTI Mindtree Candidate pay Rate: 70/hr. Job Description: 5 years of experience with the contact centre solutions. Expertise in Genesys Cloud solutions: Genesys Cloud Architect IVR callflows Routing. Handson with Genesys Clou More...

Need a composer routing/platform developer having good analytical and development skillset with flexibility to learn and adopt. A Genesys Core and Voice engineer is responsible for the design implementation and maintenance of Genesys customer engagement solutions. Some specific res More...

Customer Service Support / Helpdesk Lead US Citizens only (have to undergo a public trust clearance) Hybrid role Maryland Minimum of ten (10) years of experience in the Customer Service Support field focusing on Helpdesk IVR Contact Center operations and Tiered Support specifically More...

Title: Data Analyst for Genesys Telephony SystemWork location: TelecommuteWork hours: 9am to 5pm (ET) with occasional after hours work during go live support for implementation.Position background:Support and develop the migration of the existing Genesys i3 Dialer to the Genesys More...

Understand the Incident and the diagnostic/resolution actions attempted already by the Service Desk and any other Technology Tracks Use the designated or allotted communication bridge monitoring facilities and oncall schedule from Technology tracks to facilitate immediate attention f More...

Title: Data Analyst for Genesys Telephony SystemWork location: TelecommuteWork hours: 9am to 5pm (ET) with occasional after hours work during go live support for implementation.Position background:Support and develop the migration of the existing Genesys i3 Dialer to the Genesys More...

Title: System Administrator Position: ContractWork Location: TelecommuteWork Hours: 9am to 5pm (ET) with occasional after hours work during go live support for implementation. Description:Position background:Support and develop the migration of the existing Genesys i3 Dialer to th More...

Skills Required: An Enterprise Architect possesses knowledge and technical expertise in standards and technologies to support complex business analysis solution selection systems design and application integration. 1. Expert Knowledge in Amazon Connect Contact Center Development: Co More...

Job title: Five9 Developer Location: 100% Remote Contract: Contract through the rest of this year with possible extension Required Skills Strong experience and a solid understanding of backend (PHP/Laravel preferred Python Java/Spring desirable) and frontend languages (JavaScrip More...

Title: Operational Technology Network Engineer (mainly onsite) Location: Gainesville FL LOCAL CANDIDATES ONLY Earliest Start Date: ASAP Type: Temporary Project Estimated Duration: 6 months with possible extension (s) Work authorization: any (candidate must be authorized t More...