Umniah

Develop the 5G project roadmap Lead and drive discussions to achieve consensus among cross-functional teams Drive improvement activities related to risk assessments and risk management Establish and implement training plans and strategies for all technical and sales personnel An More...

Monitor life cycle for installed RAN products SW versions to ensure network elements life service, escalation, and solution proposal for systems up reaching EOS Implement monitoring & measuring activities related to capacity planning in addition to performing & controlling More...

Propose, prototype, and deliver to the consumer analytics and data science needs and roadmap Prototype and build models from scratch, to support business needs; covering the full cycle from building frameworks till algorithms selection and final packaging Full management of existi More...

Greet and welcome visitors in a professional manner and inform company personnel of visitor arrival Keep front desk tidy and presentable with all necessary material (pens, forms, paper, …etc.) Answer costumers’ questions and address complaints Give visitors badges an More...

Develop a holistic maintenance plan for fiber network across Umniah's sites, to ensure the network quality standard are delivered Supervise corrective maintenance activities of fiber across Umniah's sites, such as repairing and fault finding on fiber cables to ensure that i More...

Define market needs and market size by deploying scientific market research. Analyze market research data to come up with insights that will support the business. Tune current product to meet the market needs. Develop new products in the same stream that can assist in ensuring a More...

Prepare profitability analysis for different services and offers provided by Umniah Company and Batelco Jordan. Evaluate submitted business cases by marketing team and run post-launching evaluation Evaluate investments before submission to CAPEX Review Board and run post-launching More...

Assure and fulfill fault management requirement by correlating issues from different inputs to identify service impact, creating network reports and open the needed tickets on the spot, and conducting the needed follow up on open cases, escalating pending issues before up reaching O More...

Work with the Manager to define advertising and branding objectives per campaign. Handle the advertising and brand campaigns briefs for Umniah. Work with Manager to set media strategy and objectives per campaign. Deliver all online, offline and website materials related to roadma More...

Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Process orders, forms, applications and requests. Organize workflow to meet customer time frames. Direct requests an More...

Administer tasks and processes on DWH-APS System Administer tasks and processes on Hadoop System Administration tasks and processes on SAS System Administration tasks and processes on Mediation System Apply new requirements on all divisions' systems upon request Communicate More...

Collect and analyze clients' requirements to come up with proper solution and maximize the cross-selling and up-selling opportunities Act as a solution architect to customize business solutions in order to fulfill customer requirements by building the offers/solutions' prop More...

Maintain proper recording for the suppliers invoices and match them with the purchase orders issued. Reconcile the suppliers balances on monthly basis and solve the pending cases with the related departments. Maintain the sales tax (purchasing perspective) register on monthly basi More...

Implement the operations and support processes and tasks in compliance with regulatory instructions and company's SOP's. Set the targets and KPIs on team and individual level and ensure they are met. Manage day-to-day tasks/job assignment and delegation, monitoring perform More...

Build strong positive relationships with current key accounts to gain insight into individual customer's business priorities, needs and issues. Develop a holistic view of the customer base to understand market trends and identify sales opportunities across the key accounts. Pr More...

Manage the project execution of the solar plants and power expansion projects. Manage the operations and maintenance of the solar plants. Manage the expansion of the solar plants as per Umniah’s growth demands. Manage the power planning for new network elements and the rela More...

Identify compliance requirements and assess strategic, operational, reporting and compliance risks associated with the organization's operations Advise the management on the applicable obligations and regulatory requirements Monitor and ensure compliance with applicable laws, More...

Participate in building and updating VAS network design and topology Review database of all VAS elements Support other divisions with the core network related requirements Provide first-level and second-level technical support for VAS services Participate in a 24x7 call-out rota More...

Responsible for Umniah CLOUD, IP SYSTEM, IP Telephony (IPT) and IP Contact Center (IPCC) systems in terms of system administration, design, implementation and configuration to support company related projects, and capacity planning activities and operational activities, maintaining IP More...

Contact potential or existing customers to promote Umniah’s new /existing product and services using redefined scripts. Enter call type coding, customer data, and tracking information accurately and ensure maintaining an up-to-date sales pipeline. Maintain updated knowledge More...