Video Games Jobs in Newcastle upon Tyne

Are you passionate about video games and curious about how great player experiences are supported behind the scenes Do you love solving problems and want to develop your skills in service design If so this could be the perfect opportunity to start your journey.As a Junior Service Designer youll help...

Be the Heart of Our Office Join Us as Our Office Coordinator! At the Consumer Support Centre (CRC) were all about creating an amazing experience not just for our players but for our people too. Thats where you come in!Were on the lookout for a superstar Office Coordinator someone whos organised unf...

As a member of the Service enablement team in the CRC you would be responsible for understanding and implementing changes to deliver high levels of operational readiness and improvements to player experience.As a senior member of the team you would support the Service enablement Manager to drive con...

Our Critical Issues function have a hugely important role for Ubisoft CRC managing a host of topics ranging from Regulatory Legal and Executive escalations through to complex investigations and escalations to identify and prevent fraud.Were looking for someone who can support our mission helping to...

As a Service Designer youll help shape how our services come to life from concept to delivery. Youll explore the why behind player needs and operational challenges and design end-to-end services that balance player experience efficiency and scalability. Using the ITIL 4 dimensions (Organizations &...

The Workforce Management Analyst ensures that service performance and capacity remain aligned with agreed Service Level Targets and business demand contributing directly to the organizations Service Value Chain. This role supports Capacity & Performance Management and Workforce & Talent Management p...

Be the Heart of Our Office Join Us as Our Office Manager! At the Consumer Support Centre (CRC) were all about creating an amazing experience not just for our players but for our people too. Thats where you come in!Were on the lookout for a superstar Office Manager someone whos organised unflappable...

Are you an experienced leader who thrives in complex environments and enjoys building high-performing teams Were looking for a Team Lead to guide a group of specialists focused on reducing fraud and risk minimising bad demand managing executive escalations and enhancing service quality across our pl...