Team Manager Customer Experience Jobs in Glasgow

DescriptionAs a Team Manager for Social Security Scotland you will make a real difference to the people across Scotland by supporting them to apply for our benefits. You will lead and coach a team of Client Advisors who engage with people through telephone calls web chat letter email and provide a f...

Not all Account Management roles are the are built around meetings and status updates.This one sits at the centre of operational performance client strategy customer experience and people leadership.English & German speakingRemote: Full Time (37.5 hours a week)TasksWe are looking for an exceptional...

Job DescriptionCustomer Support Team ManagerJob SummarySeeking a dynamic and experienced Customer Support Team Manager to lead and oversee servicing department. This is a unique opportunity to join a growing agency that values customer connection and emphasizes proactive communication with clients....

DescriptionDo you have experience of line management within Counter Fraud or Risk Management Environment Are you looking for a challenging role in a changing environment Do you have strong analytical skills If you do then Social Security Scotland are looking a for B2 Risk Analysis and Control Team M...

Customer Experience & Insights ManagerLocation:HQ GlasgowSalary benefits:55200 - 69000pa annual bonus (up to 15%) single cover healthcare with a strong benefits package and our excellent pension scheme wherewelldouble match your contribution up to a company contribution of 10%.Closing Date:Thursda...