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Centre Manager – Customer Experience & Sales
Job Location:
Monthly Salary:
Experience Required:
Posted:
3 September 2026 (17 hours ago)
Posted:
Application Deadline:
1 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Centre Manager Customer Experience & Sales
Glasgow 30000 Full-time Permanent MondayFriday
Customer Experience Sales Community Operations
Are you brilliant with customers commercially minded and the sort of person who sees something that needs doing and takes ownership of it
Parmar Staffing is recruiting a Centre Manager for a successful and growing flexible workspace business.
This is not a traditional facilities management role.
Were looking for someone who can build relationships create an exceptional customer experience spot commercial opportunities and help ensure two busy workspace centres run brilliantly.
If your background is in customer success hospitality hotels events property business centres membership organisations commercial retail or another customer focused environment wed like to hear from you.
The role
Based primarily in Glasgow youll be responsible for supporting the customer experience and commercial performance of workspace centres in Glasgow and Edinburgh.
Youll spend Tuesdays and Thursdays in Edinburgh and Mondays Wednesdays and Fridays in Glasgow.
The role is 37.5 hours per week. Travel to Edinburgh forms part of your working time and your train travel between Glasgow and Edinburgh will be paid for by the company.
Youll be joining a business with occupancy already running at approximately 9598% so this isnt about rescuing an underperforming centre. Its about maintaining an excellent environment for existing customers while helping convert new opportunities as space becomes available.
What will you be doing
Youll take responsibility for a broad mix of customer commercial and operational activity including:
Responding to enquiries from prospective customers and understanding what theyre looking for.
Showing potential customers around the workspace and helping convert enquiries into new business.
Building strong relationships with existing customers and supporting retention.
Being a visible approachable and professional presence within the centres.
Creating an excellent experience for the businesses and people using the workspace.
Supporting networking events and community building activity.
Taking ownership of everyday operational issues and getting things resolved.
Liaising with suppliers and contractors when specialist support is required.
Helping maintain the high standards expected across both locations.
This is a role for someone who is comfortable getting involved. You wont be expected to be a maintenance expert but you should be practical use good judgement and take ownership when something needs attention.
Who are we looking for
Job title and sector are less important to us than your attitude and transferable skills.
Youll probably be someone who:
Has excellent customer service and relationship building skills.
Is commercially aware and comfortable having sales conversations.
Enjoys meeting new people and building relationships.
Can confidently show prospective customers around a workspace and communicate its benefits.
Is proactive and doesnt wait to be told what to do.
Has the resilience to deal calmly with problems and unexpected situations.
Is organised and able to juggle different priorities.
Has empathy and understands how to work with different personalities.
Takes pride in creating a great customer experience.
Has the judgement to know what you can resolve yourself and when to bring in specialist help.
Previous experience within coworking flexible workspace or serviced offices would be useful but it is not essential.
We are equally interested in people from customer success hospitality hotels events property business centres membership organisations commercial retail and similar customer-facing environments.
Location and hours
Salary: 30000
Contract: Permanent full-time
Hours: 37.5 hours per week MondayFriday
Main office: Glasgow
Glasgow: Monday Wednesday Friday normally 9.00am5.00pm
Edinburgh: Tuesday Thursday normally 10.00am3.00pm on site with travel time forming part of your working hours
Travel: Train travel required between Glasgow and Edinburgh is paid for by the company
Driving licence: Not required
Because Glasgow is your main office were particularly interested in applicants who live within a reasonable commuting distance of Glasgow and are comfortable travelling regularly to Edinburgh.
Benefits
20 days annual leave plus bank holidays
Stakeholder pension
Company paid train travel between Glasgow and Edinburgh
Travel time to Edinburgh included within working hours
MondayFriday working
The opportunity to join a successful flexible workspace business with established highly occupied centres
Interested
If youre looking for a role where customer experience sales community and day-to-day operations come together this could be an excellent next step.
You dont need to tick every box or come from the flexible workspace sector.
If youre commercially minded great with people and naturally take ownership wed like to hear from you.
Apply with your CV or contact Parmar Staffing for a confidential conversation
