Service Desk Engineer Jobs in Hartlepool

The Service Desk Team Leader is a varied challenging and exciting role. The role is responsible for ensuring the day-to-day Service Desk and Incident Management process activities are delivered by the 24x7 service desk team to meet the needs of the business.  It will involve working closely with bot...

What youll be doing:Responsibilities: Working in a shift rotation as part of our 24x7 service operation. Act as the second and third level of escalation for technical issues providing expert assistance to Level 1 Support Engineers. Independently investigate and resolve complex technical problems r...

The role is office based in Hartlepool.The Service Desk Manager is a varied challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes are not just fit for purpose but pushing the envelope of what is possible driven by the continually evolv...

This position is located in Hartlepool and operates on a hybrid working model. It is a full-time permanent role requiring 37.5 hours per week with shifts scheduled between 7:00 AM and 7:00 PM on a rotating basis.The NEC Software Solutions Central Service Desk Team are seeking the services of a Servi...